Question 1

How much do I need to pay when booking?

Accepted Answer

To start your application, you will need to pay one week’s rent (your holding deposit). This will be treated as your first rent payment once your booking is confirmed and you move in.

Question 2

How much Bond do I need to pay?

Accepted Answer

A bond equal to 4 weeks rent is required to be paid at the time of signing your contract to live at Property Management. This amount is then sent to the relevant state’s Rental Tenancy Bond Authority where it is held until after you vacate the property. It is then returned to you less any amounts you may owe to Property Management, such as unpaid rent or damages, at the end of your contract.

Question 3

Do I need to provide a record of my rental history?

Accepted Answer

Their simple process means you don’t have to provide a record of previous rental history – you don’t even need to have prior experience in renting a property!

Question 4

Will the price of my rent increase?

Accepted Answer

The price of your rent is fixed for the length of contract. If you decide to stay on beyond your current lease, the weekly rent of the new contract may increase – any rate increase will always be advertised in advance.

Question 5

Are under 18 and over 18 students housed together?

Accepted Answer

Under 18 residents are accommodated within specific nominated U18 apartments. It should be noted that if a student turns 18 during the period of their residential agreement, they can remain living in the same apartment on the condition they continue to follow the U18 house rules, apart from curfews. Our U18 apartments are not mixed gender.

Question 6

Will I be assigned to the same gender apartment?

Accepted Answer

All residents will be accommodated in single gender apartments only. Nominated U18 apartments will be allocated to specific floors of the building.

Question 7

Are meals included in my rental fees?

Accepted Answer

At select properties, they provide a Cool Start breakfast on weekdays. It’s breakfast-on-the-go style where you can grab a coffee or tea and a bite to eat with a range of options such as fruit, muffins, croissants and pastries. All apartments have a fully equipped kitchen where you can prepare lunch and dinner.

Question 8

Will property provide an airport pick up service?

Accepted Answer

Given the convenient locations of their properties, they don’t offer airport pick-ups, but they will provide you with detailed information about getting to property, including options for airport transfers.

Question 9

Due to Visa complications, I may not arrive at property until after my contract start date. Will the accommodation be held open for me until I arrive?

Accepted Answer

Please contact the property team via email if your visa situation changes.

Question 10

I am deferring my course entry; what will happen to my booking?

Accepted Answer

Please contact the property team via email if your course commencement date changes.

Question 11

I need to provide my Australian address for my visa application; what should I do?

Accepted Answer

You may use the property address for your visa application. You will be able to find the property address details in your residential tenancy agreement. For more information, please contact the property team.

Question 12

My course runs for 12 months; can I stay at property between semester breaks?

Accepted Answer

All rooms at property are offered on a 6 or 12-month lease. This means that you can stay at property in the semester break. Before your current contract comes to an end, they will contact you to see if you would like to re-sign to stay with them for another 6 or 12 months.

Iglu Central Student Accommodation, Sydney

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Cooling Off Period

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