Question 1

Am I able to leave my belongings in my room before my contract starts?

Accepted Answer

Unfortunately, you will not be able to access your room or leave any belongings in the property before your contract starts.

Question 2

Can I choose my own room?

Accepted Answer

You are able to submit preferences for specific rooms during the application process. They will do their best to accommodate all requests during the allocation process however, due to the large amount of requests, they cannot make any guarantees that they will be fulfilled.

Question 3

Is there a cleaning service?

Accepted Answer

There is no housekeeping service at the property.

You are required to upkeep your personal areas yourself, and organise among the residents of the apartment how to keep the common areas clean. There are inspections throughout the year, and if areas are deemed below standard, penalties will apply where relevant to cover the cost of professional cleaning.

Question 4

What supermarkets are close by for me to purchase food?

Accepted Answer

The closest shop is IGA, which is only a 5 minute walk from the property.

For larger shops like Coles and Aldi you will have to go to Broadway Shopping Centre which is a 20 minute walk or 10 minute bus ride away.

Question 5

What apartment types are on offer at this property?

Accepted Answer

1 Bedroom Apartment 1 Bedroom Suite Studio Studio Kitchenette 2 Bedroom Apartment 4 Bedroom Apartment 5 Bedroom Apartment.

Question 6

How is this property different from other options of residential living on campus?

Accepted Answer

Property management fosters independent living while also accommodating students who are just moving out of home for the first time. There is a strong communal atmosphere among the residents which helps students adjust to a more self-sufficient lifestyle while they learn to look after themselves through their cooking, laundry, and housekeeping duties. There are many options for residents to become involved in the property community. There are heaps of opportunities to make new friends and create a memorable university experience, and if you prefer more time alone or in quiet they also have the right spaces for you. In the case of any queries, the property team is always there for support in case the student is looking for assistance.

Question 7

Are meals included?

Accepted Answer

The property does not provide catering. However each apartment has access to a kitchen so feel free to cook up a storm at any time of the day.

Question 8

Can I purchase a linen or kitchen pack at the property?

Accepted Answer

There is an option to purchase a linen or kitchen pack prior to your arrival at the property.

Question 9

If the office is closed on the weekend, how can I check in?

Accepted Answer

If you will be arriving after hours or during the weekend to check in, please contact the Resident Assistant or Evening Duty Manager once you have arrived. Their contact numbers will be in your confirmation email and posted on the property gates. There is also an intercom next to reception if you are unable to call. If you plan to arrive very late at night or early in the morning, please give them as much prior notice as possible so they can ensure someone is there to welcome you.

Question 10

Can I get financial assistance?

Accepted Answer

Unfortunately the property does not offer any direct financial assistance.

Question 11

Can I live here if I am under 18?

Accepted Answer

For domestic students, you must be at least 18 years old or turning 18 by the end of the semester you are moving in to be eligible to live at the property. In addition, a completed Guarantor Form must be submitted before the room confirmation can be processed. For international students, they cannot accept applications until you have turned 18.

Question 12

How can I prove I am a student?

Accepted Answer

When you arrive at the property you will be asked to provide your student ID card. If you are a first year university student and have not received your student ID, you must provide your letter of offer as proof of enrollment upon check-in and provide your student card once you have received it.

Sydney University Village, Sydney

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