Question 1

How close is UniLodge Royal Melbourne to public transport?

Accepted Answer

The property is located within walking distance of tram stops just a few minutes away, making it convenient for students to travel to universities, the CBD, and other parts of Melbourne.

Question 2

What is the Residential Life Program?

Accepted Answer

The Resident Life Program is an integrated, contemporary, student life program, run by property for their residents. It is designed to support and bring out the best in each resident through the duties and activities carried out by Senior residents, Residential Advisors, the Residential Life Manager, the Customer service staff, and the General Manager.

Question 3

What do I do if I, or my family need somewhere to stay prior to checking into Property?

Accepted Answer

If you or your family need somewhere to stay for a couple of nights to a week, or rest your head after coming in from a late-night flight then why not book at Essence Hotel Carlton? Offering comfortable rooms that give you the freedom to relax in a place away from home.

Question 4

What are their check-in times and days?

Accepted Answer

Monday to Sunday 8 am to 6 pm.

Question 5

Do they offer after hours check-in?

Accepted Answer

Yes, by appointment only.

Question 6

What is the process for arranging an after hours check-in?

Accepted Answer

Ensure that you have notified the property team during business hours of your after-hours arrival details so that they can prepare the after-hours Residential Advisor who will be on duty. You will need to come down during business hours to do a formal check-in.

Question 7

What do I need when first check in to the property?

Accepted Answer

The items you will receive upon check-in are: A security swipe card A copy of the Entry Condition Report for your unit A copy of the Tenancy Agreement A compulsory induction will be provided on the day of arrival.

Question 8

Can I bring in additional furniture?

Accepted Answer

The installation of other furniture into a resident’s unit is not permitted unless a written application is submitted to, and approved by the property management. Every request will be looked at separately depending on the size of the unit and furniture required.

Question 9

What other services or items are available from reception?

Accepted Answer

Printing & photocopying (additional charges apply) Vacuum Cleaner (free for the first hour) Iron Trolley (free for the first hour).

Question 10

Can I cook in the apartment?

Accepted Answer

Yes. To ensure the safety of yourself and other residents, you must cook responsibly, using the rangehood exhaust fan at all times. The range hood is located above your cooktop, make sure it is switched on (you will be able to hear a low sound) at all times – even when you don’t anticipate smoke (i.e. cooking sausages, chicken, even toast!). There is a switch for the stove hob and rangehood which will allow you to turn on and off with a flick of a button.

Question 11

Do I need to clean my room?

Accepted Answer

Yes. Cleaning and Inspections All Residents are responsible for the day-to-day cleaning of his or her units. In addition to this, Property units will also be inspected per the Residential Tenancy Act, after due notice is given, for cleanliness and damage.

Question 12

Can I store my bicycle?

Accepted Answer

Bicycle racks are located in the security bike storage room. You are encouraged to use this secure bicycle storage, and not leave your bike outside your room. You are not permitted to leave your bike in your room, as it can cause damage to the wall and you will be liable for. All bikes must be registered with the reception and have a bike ID attached.

UniLodge Royal Melbourne, Melbourne

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