Question 1

What’s included at this property?

Accepted Answer

All your utilities including electricity, water and heating, plus unlimited broadband internet are included with your rent. There are no additional bills to worry about. You’ll also enjoy access to our common spaces, plus, a packed calendar bursting with exclusive events, mentorship programs, and internship opportunities where you can experience other cultures and make friends at the same time

Question 2

Do I need to be a student to live at this property?

Accepted Answer

Yes, property student accommodation is purpose built for students and a confirmation of enrolment is required to secure your room.

Question 3

Can I take a look around?

Accepted Answer

We would love you to! We offer both in-person and virtual tours of all Properties. Book a tour today!

Question 4

How close is property to universities?

Accepted Answer

This property is strategically located to ensure that students can easily access top universities and colleges in Sydney. Here’s how close you are to each institution: University of Sydney (USYD): Just an 11-minute walk away, making it a convenient option for those studying at USYD. University of Technology Sydney (UTS): A 12-minute walk will get you to the UTS campus, ideal for attending classes or university events. Taylors College: Commuting is a breeze with a 10-minute walk to the Redfern bus stop and a subsequent 10-minute bus ride. University of New South Wales (UNSW): A 10-minute walk to the nearest bus stop followed by a 20-minute bus ride ensures you’re on campus in no time. TAFE Ultimo: Located a short 10-minute walk away, it’s extremely convenient for those studying at TAFE Ultimo.

Question 5

Where’s the nearest public transport to property?

Accepted Answer

Property is well-connected to the public transport system in Sydney:

Redfern Station: Only 4 minutes on foot, this station connects you to various areas in Sydney, including direct routes to the CBD and beyond. Redfern Station in Sydney connects to various train lines including the BMT Blue Mountains, CCN Central Coast & Newcastle, SCO South Coast, and lines T1 through T9, serving destinations like the Blue Mountains, Central Coast, South Coast, and key areas in Sydney. Bus Services: A plethora of bus routes operate within a 5-minute walk, linking you to key locations like the University of Sydney, city beaches, and the CBD. Redfern Station bus stop in Sydney serves as a vital transit hub, connecting you with various bus lines including the 343, 308, and 352. These lines offer direct access to key destinations such as the bustling CBD, the serene Centennial Park, and the vibrant suburb of Marrickville, facilitating convenient travel across the city for both locals and tourists alike.

Question 6

What shops are close to property?

Accepted Answer

Property is surrounded by an array of shopping options: Broadway Shopping Centre: A 15-minute walk from Scape Redfern, offering over 100 stores, a cinema, and a diverse selection of dining options. Central Park Mall: Just a 13-minute walk away, featuring a wide range of stores and eateries, perfect for everyday shopping and dining. Queen Victoria Building (QVB): A quick 5-minute train ride takes you to this iconic shopping destination, known for its exquisite architecture and a variety of stores. Westfield Sydney: Located near QVB, a further 7-minute walk from there. It’s an upscale shopping center with over 280 stores, including major fashion brands and department stores like Myer and David Jones.

Question 7

How often do I pay my rent?

Accepted Answer

The easiest way to pay your rent is through our fortnightly direct debit system. We also have full upfront payment options. If you wish to pay the full rent amount in one lump sum, you can do this with a credit or debit card at Reception or by bank transfer. International transfers or credit card payments may result in a surcharge from your bank.

Question 8

What is a Bond? And how do I pay it?

Accepted Answer

The bond is a security deposit registered with the appropriate state-based authority and covers any damage you may cause to the room. Don’t worry, this excludes normal wear and tear. You will receive an email 10 days before your contract start date asking you to pay a security deposit through the Resident Portal. It is refundable at the end of your stay with us if there are no damages, your room is left clean and there is no outstanding rent. You will receive an email when your bond is ready to be returned. Release of your bond from the state-based authority will either be transferred into an Australian bank account of your choice which is the preferred method, or you can arrange for a cheque to be sent to you.

Question 9

When do I sign my contract?

Accepted Answer

Would you like an express check-in? If you complete your pre-arrival process before arrival your check-in will only take 10 minutes. If you haven’t completed your pre-arrival process, your check-in could take up to 30 minutes.

Question 10

What do I need to do to complete an express check in?

Accepted Answer

Your contract will be available 12 weeks prior to your contract start date via our Resident Portal . Once logged in to the portal, you will be able to review and sign your contract prior to arriving at property. Make sure to give yourself enough time to read the contract carefully before signing. Once completed, we’ll send you a copy of the final signed contract via email for your records. You’ll also need to upload your Confirmation of Enrolment and Photo ID, plus complete your emergency contact and rent payment information.

Question 11

Do I need to bring my own bedspread, quilt and pillow?

Accepted Answer

Yes. However, to make life easier, these items may be purchased on our website when booking your room, or via our Resident Portal, and can be ready for you on check-in. They can also be purchased from Reception, subject to availability. Get settled early and purchase your bedding pack to guarantee availability.

Question 12

How do I buy linen and kitchen supplies in advance?

Accepted Answer

You can log in to our Resident Porta to buy kitchen and bedding before arriving at this property. Alternatively, you can email the property directly.

Scape Redfern, Sydney

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Room allocation

Check in guide

Renewal policy

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