Question 1

What if I need to break my lease early?

Accepted Answer

Management knows life happens and not always in the way thought planned. Please give them at least 2 weeks notice or as much as you can if you plan to break your lease and note that you will lose your bond if this occurs.

Question 2

What do I need to check in?

Accepted Answer

Checking in is easy! All you need is your passport or other photo ID like a driver’s license, your first week’s rent if you haven’t paid it before you arrive (cash or card is fine), and pretty good handwriting to sign your tenancy agreement and the house rules! That’s it!

Question 3

What if I arrive before check-in time?

Accepted Answer

Check-in time is 2pm. That means that if you arrive before check-in time your room may not be ready. Of course you’re always welcome to wait in a common area and make new friends until your room is ready.

Question 4

What do I need to bring with me when I move in?

Accepted Answer

Definitely bring a smile, and they also recommend you bring your own clothes, towels and toiletries like shampoo and body wash. Your room is ready made upon your arrival complete with bed linen and a pillow, however please feel free to bring your own if you prefer! Their kitchens have all the utensils you need, including pots, pans, glassware, knives and forks etc. You will also have access to vacuums and cleaning products to keep your room sparkling clean. If you prefer management can also organize professional housekeepers to clean your room at an extra discounted fee.

Question 5

What type of weather should I pack for?

Accepted Answer

The property is pretty awesome when it comes to weather. Expect hot Summers, cool Winters and everything in between! In Summer the sun can be intense, so remember your sunscreen and a hat. In Winter, make sure you bring a heavy jacket a beanie and a scarf, whilst it doesn’t snow it can get pretty chilly.

Question 6

What methods can I use to make rent payments?

Accepted Answer

You can pay your rent either by bank transfer (account info is on your tenancy agreement), cash or card management is totally flexible! You can even pay your rent in advance so you don’t have to worry about it for a while! Please be aware that all credit card transactions attract a 2% surcharge. To avoid these fees, open a local savings account with an Australian bank and pay using your debit card.

Question 7

How much is my bond deposit?

Accepted Answer

Unlike most places that require a four-week bond, they only require a three-week bond! The price of your room times two is the amount of bond you have to pay. Just make sure you have an extra week of rent ready for when you check in because bond and rent are two different things!

Question 8

What happens when its time to leave?

Accepted Answer

Please confirm your departure date with Front Desk 6 weeks before you go and fill out a notice to vacate form. When you check out, hand this to one of the friendly staff members and then they will accompany you to your room to perform a final room inspection.

Question 9

Do I have to clean my room before I check out?

Accepted Answer

Yes, please leave your room the way you found it. When staff member inspects the room, they will give you an opportunity to clean again if it is excessive before management charges a room cleaning fee.

Question 10

What if there is damage to the room upon me checking out?

Accepted Answer

If you may have had a little too much fun in your room, they’ll simply take the costs to repair any damages out of your bond deposit.

Question 11

What is the latest time I can check out?

Accepted Answer

Check-out time is 10am. However, if no one has booked the room and you have a later departure time you can check-out later on in the day.

Question 12

Will I get my deposit back at the end of my stay? If so, when?

Accepted Answer

They strive to return your bond within 48 hours after checkout, as long as your bond return details are filled out correctly. Closing your Aussie bank account? No worries! You can give us any international bank account to transfer the money to. Just be aware of international fees that your bank may incur during the transfer and that this may take up to a week.

Sydney Student Living Top Ryde, Sydney

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Security Deposit

Mode Of Payment

Cooling Off Period

House Rules

FAQ?

FAQs