Question 1

Do I need to be a student to live at this property?

Accepted Answer

Yes, Property student accommodation is purpose built for students and a confirmation of enrolment is required to secure your room.

Question 2

Can I take a look around?

Accepted Answer

We would love you to! We offer both in-person and virtual tours of all properties. Book a tour today!

Question 3

What’s included at this property?

Accepted Answer

All your utilities including electricity, water and heating, plus unlimited broadband internet are included with your rent. There are no additional bills to worry about. You’ll also enjoy access to our common spaces, plus, a packed calendar bursting with exclusive events, mentorship programs, and internship opportunities where you can experience other cultures and make friends at the same time.

Question 4

How close is property to local universities?

Accepted Answer

Property offers excellent proximity to local universities, making it a convenient choice for students:

The University of Queensland (UQ) can be reached with an 8-minute bus ride from South Bank busway station, followed by a 10-minute walk, providing easy access for students.

Queensland University of Technology (QUT) Gardens Point Campus is just a 15-minute walk away, allowing for a quick and easy commute to campus.

James Cook University is reachable with a 10-minute bus ride from South Bank busway station, providing convenient access for students.

Torrens University, Brisbane Campus can be reached with a 15-minute bus ride from the same station, offering another valuable option for higher education within the vicinity.

Question 5

What public transport options are available near property?

Accepted Answer

Property is strategically located near major public transport options, ensuring residents can easily navigate the city:

Property station, the closest train station, is just a 3-minute walk away, connecting you to various lines across the area. Property Station serves as a key public transport hub, located on the Gold Coast line. It facilitates connections to several destinations, being a part of the Beenleigh, Cleveland, and Gold Coast line services. This station provides easy access to South Brisbane and beyond, including direct services towards Bowen Hills, Beenleigh, Cleveland, Varsity Lakes, and even the Brisbane Domestic Airport during peak hours.

Property busway station, also a mere 3-minute walk, offers quick and easy access to numerous bus routes, facilitating travel around the city. South Bank busway station, a key hub within the TransLink network, provides extensive connectivity through various bus routes. Serving as a part of the South East Busway, it links passengers to a wide range of destinations across Brisbane. Routes available at this station include those heading towards the Valley, City, Gabba, Carindale, Coorparoo, Garden City, Griffith University, and more, with connections extending to areas like Eight Mile Plains, Wynnum, and Browns Plains. This station facilitates easy access to major points of interest and residential areas, making it a vital component of Brisbane’s public transport system.

Ferry services enhance the public transport options with two terminals within walking distance: the South Bank ferry terminal is a 15-minute walk, and the Maritime Museum ferry terminal is an 11-minute walk away. These ferry services offer a scenic route to various locations along the river, adding a unique and pleasant dimension to city travel. These ferry terminals provide an enjoyable and scenic route to different parts of the city, further enhancing the connectivity for students residing at Scape Merivale. South Bank ferry terminal provides connectivity along the Brisbane River. It serves both CityCat and CityHopper services, offering routes to UQ St Lucia and Northshore Hamilton among other destinations. Maritime Museum ferry terminal connects North Quay and Sydney Street via CityHopper, ideal for Queensland Maritime Museum visits.

Question 6

What shopping options are near property?

Accepted Answer

Property are in close proximity to several key shopping destinations, ensuring convenient access to a wide range of shopping needs: Queen Street Mall is just a 6-minute bus ride away, offering a vibrant shopping experience with a variety of stores and eateries. Uptown, accessible with a 6-minute bus ride, provides an array of shopping and dining options for every taste. QueensPlaza can be reached with a 9-minute bus ride, featuring high-end retail stores and luxury brands for a premium shopping experience.

Question 7

How often do I pay my rent?

Accepted Answer

The easiest way to pay your rent is through our fortnightly direct debit system. We also have full upfront payment options. If you wish to pay the full rent amount in one lump sum, you can do this with a credit or debit card at Reception or by bank transfer. International transfers or credit card payments may result in a surcharge from your bank.

Question 8

What is a Bond? And how do I pay it?

Accepted Answer

The bond is a security deposit registered with the appropriate state-based authority and covers any damage you may cause to the room. Don’t worry, this excludes normal wear and tear. You will receive an email 10 days before your contract start date asking you to pay a security deposit through the Resident Portal. It is refundable at the end of your stay with us if there are no damages, your room is left clean and there is no outstanding rent. You will receive an email when your bond is ready to be returned. Release of your bond from the state-based authority will either be transferred into an Australian bank account of your choice which is the preferred method, or you can arrange for a cheque to be sent to you.

Question 9

When do I sign my contract?

Accepted Answer

Would you like an express check-in? If you complete your pre-arrival process before arrival your check-in will only take 10 minutes. If you haven’t completed your pre-arrival process, your check-in could take up to 30 minutes.

Question 10

What do I need to do to complete an express check in?

Accepted Answer

Your contract will be available 12 weeks prior to your contract start date via our Resident Portal. Once logged in to the portal, you will be able to review and sign your contract prior to arriving at Scape. Make sure to give yourself enough time to read the contract carefully before signing. Once completed, we’ll send you a copy of the final signed contract via email for your records. You’ll also need to upload your Confirmation of Enrolment and Photo ID, plus complete your emergency contact and rent payment information.

Question 11

Do I need to bring my own bedspread, quilt and pillow?

Accepted Answer

Yes. However, to make life easier, these items may be purchased on our website when booking your room, or via our Resident Portal, and can be ready for you on check-in. They can also be purchased from Reception, subject to availability. Get settled early and purchase your bedding pack to guarantee availability.

Question 12

How do I buy linen and kitchen supplies in advance?

Accepted Answer

You can log in to our Resident Portal to buy kitchen and bedding before arriving at property. Alternatively, you can email the property directly.

Scape South Bank, Brisbane

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Room allocation

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