Question 1

Do I have to be student to live here?

Accepted Answer

Yes, you must be a student, enrolled in a college/university and be 17 years or older at check-in.

Question 2

Do I need to have guarantor?

Accepted Answer

Yes, but only if you have requested to pay in instalments. Without a guarantor, you’ll be required to pay your rent in full in July.

Question 3

Can I extend my stay?

Accepted Answer

If there are rooms available, you should be able to extend your stay after you have moved in. Please speak to the accommodation team while in the building to arrange an extension.

Question 4

What do I do If something isn’t working in my apartment/ flat?

Accepted Answer

If you have any maintenance issues, you can simply log into the portal and select the "maintenance" option at the top. Once you've done that, then log in your issue and give as much detail as possible.

Question 5

Can I speak with someone from here If I have some personal problem?

Accepted Answer

Our friendly team are always happy to lend an ear. Before talking to them, we’d advise you contact your university support team first, since they may be able to offer you advice. If you would like to speak with the Accommodation Manager, you’re welcome to book an appointment and they’ll be happy to meet with you.

Question 6

Can I receive post?

Accepted Answer

Absolutely, you’ll have your own post box in reception and will be given a key to check your post at any time of the day/night. Parcels can be delivered to reception for us to look after, just bring your ID when coming to collect them. However, please be aware of our postal policy when using this service.

Question 7

Can I park my car?

Accepted Answer

We don’t offer parking on site as part of this property.

Question 8

Is there somewhere to keep my bike?

Accepted Answer

There is! You’ll find plenty of secure bike storage available for you to use throughout your time.

Question 9

Will I be sharing a room?

Accepted Answer

All our non studio accommodation with the exception of twin rooms are only for single occupancy. We are happy to accept Dual occupancy requests for selected studios.

Question 10

Who is responsible for cleaning my studio?

Accepted Answer

That’s down to you – you can bring your rubbish/recycling to the bin store, and all collections are included in your rent.

Question 11

Who cleans the communal areas?

Accepted Answer

Our team will take care of that, but please respect these living areas, as we’re proud of what we’ve done with them.

Question 12

Where can I smoke?

Accepted Answer

Our buildings and grounds are strictly non-smoking but you’re welcome to smoke outside of the building at least 5 metres away from doors and windows.

The Loom, Dublin

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Mode Of Payment

Booking Deposit

Pay In Instalment

House Rules

FAQ?

FAQs