Question 1

What is included in the rent?

Accepted Answer

All utilities including electricity, gas, water, and high-speed Wi-Fi are included, along with access to social spaces and student events, subject to fair usage.

Question 2

What is provided in my room?

Accepted Answer

Room features vary by property and room type. Please check the room details for specific inclusions.

Question 3

Is internet available in the accommodation?

Accepted Answer

Yes, high-speed Wi-Fi is available throughout the building, with wired Ethernet connections in rooms.

Question 4

Do I need to bring my own bedding and kitchen items?

Accepted Answer

Yes, you will need to bring your own bedding, kitchen equipment, and towels.

Question 5

Is room cleaning included?

Accepted Answer

Room cleaning is generally not included, but cleaning services may be available at an additional cost.

Question 6

Are gym and social spaces included?

Accepted Answer

Yes, residents can use on-site fitness suites and social spaces free of charge.

Question 7

How do I book a room?

Accepted Answer

Create an account, choose your property and room type, pay the reservation fee, and complete the booking by signing the tenancy agreement.

Question 8

Can I book with my friends?

Accepted Answer

Yes, group bookings are possible. Each person must book individually and mention their friends during the booking process.

Question 9

What payment options are available?

Accepted Answer

You can pay rent in full or in instalments. Instalment plans usually require a UK-based guarantor.

Question 10

Do I need a guarantor?

Accepted Answer

A UK-based guarantor is required if you choose to pay in instalments. Alternatively, you can pay the full rent upfront.

Question 11

When are rent payments due?

Accepted Answer

Payment dates are outlined in your tenancy agreement, with the first instalment typically due before the tenancy start date.

Question 12

What happens if I miss a rent payment?

Accepted Answer

Late payments may result in penalties, and outstanding debts can be referred to a collection agency.

Collegiate Point Exe, Exeter

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Amber Service Fee

Room allocation

Check in guide

House Rules

FAQ?

FAQs