Question 1

How long does a viewing take?

Accepted Answer

It usually takes between 15 and 30 minutes to tour their student accommodation in person, however, they also offer virtual viewings too!

Question 2

Can I choose who my flatmates are?

Accepted Answer

You can choose to live with your friends by selecting the same flat number when you book with us. Please note, this is subject to availability, so it’s best to book early to avoid disappointment!

Question 3

Do you provide female only accommodation?

Accepted Answer

Yes, if you prefer to have a single gender flat just speak to their residence support team when you book with us. This is subject to demand and flat availability so they’d recommend getting in touch as early as you can.

Question 4

What is a guarantor and why do I need one?

Accepted Answer

A guarantor is someone who agrees to pay your rent if you’re unable to, for example one of your parents or a close relative. If you’re unable to meet rent payments please speak to your support team, they’ll only contact your guarantor to pay rent as a last resort if you cannot meet the agreement of your tenancy.

Question 5

What do I do if I’m an international student and don’t have a guarantor?

Accepted Answer

If you’re an international student and would like to pay your rent in instalments, you’ll need a UK based guarantor. If this isn’t possible, you can still book a room, but you’ll have to pay your rent in an upfront annual sum instead.

Question 6

Do I need to be a full-time student to book a room?

Accepted Answer

They can only accept full-time students. Get in touch with us if you have any questions.

Question 7

Is there an age limit for booking with property?

Accepted Answer

To live with us whilst studying at University, you will need to be 18 or older.

Question 8

Can I personalise my room?

Accepted Answer

As long as you are able to return it to its original state on check-out or you will be recharged for any damages. Check out their blog for ideas of how you can personalise your room without nails, glue or leaving marks on the wall.

Question 9

Where can I smoke?

Accepted Answer

They don’t allow smoking inside your residence, but you’re free to smoke outside.

Question 10

Can I keep a fridge in my room?

Accepted Answer

Additional fridges are only allowed in your room if they are for the purpose of storing prescribed medication.

Question 11

Can I bring a pet?

Accepted Answer

They love fluffy animals but they do not allow tenants to bring pets into the building.

Question 12

Are there spare rooms for visitors to stay in?

Accepted Answer

No, unfortunately, their residences are filled to the brim with fun-loving students every year.

Yugo Therese House, London

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