Question 1

When is the due date for rent payment of Q3 Apartments?

Accepted Answer

The apartment payment deadline can be found in the rental contract. The rental contract needs to be signed online when booking. After signing, the apartment will send a copy to the students. You can check it in the email at any time

Question 2

How to pay rent of Q3 Apartments?

Accepted Answer

Pay the rent by bank transfer. After the reservation is completed, the apartment will send Bank Details in the form of email. The Word document in the email attachment is the apartment's remittance information

Question 3

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Question 4

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 5

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 6

When can I check in?

Accepted Answer

You can check in on the day the contract starts. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 7

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 8

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 9

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 10

What should I do if I need to report for repair?

Accepted Answer

Report repairs through the apartment front desk

Question 11

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Question 12

What happens if there is damage at Q3 Apartments?

Accepted Answer

All damages should be reported immediately via the resident portal or on-site maintenance desk. If the issue is due to normal wear and tear, Q3 Apartments will cover repair costs; however, if damage results from misuse or breach of your tenancy terms, you may be liable for repair charges as specified in your agreement.

Q3 Apartments, Manchester

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