Question 1

Does your accommodation have parking?

Accepted Answer

Parking is dependent on which property you are looking to live at. If parking is a priority, please contact the residence team to ask about parking or alternatively head to the room types to find out whether there is parking available.

Question 2

I’m not happy with my accommodation- what should I do?

Accepted Answer

If you’re not happy with your accommodation please let the student team responsible for your property know as soon as possible. They want you to love living at the management so please tell them the issue and the Property Manager will help, or if they can’t help, they will point you in the right direction.

Question 3

Can I bring my pet?

Accepted Answer

Unfortunately, they don’t allow pets at the management but some of their properties have furry friends that like to hang out nearby. Birmingham for example has a sweet cat called Darcy who will be only too pleased to say hi.

Question 4

What are the different types of accommodation available?

Accepted Answer

The options available are dependent on the city and property, but some of their accommodation options include studio apartments, en-suites, cluster flats between 2 – 8 rooms and house shares.

Question 5

When should accommodation be booked for september intake?

Accepted Answer

We recommend booking as quickly as possible to avoid disappointment. The properties fill up fast! We also offer the option of waitlisting if you know where you would like to be the following year, this is perfect for students with deferred entry or 2nd and 3rd-year students. The properties fill up at different times, so if you would like to list your interest, get in touch with us.

Question 6

What is the procedure of moving in?

Accepted Answer

You will find the check-in date in your tenancy agreement. On the day of your check-in, they’ll be in touch via email before your check in date to let you know how to collect the keys. Make sure you do not forget to get your IDs and a copy of your tenancy agreement. That’s it, smooth like butter!

Question 7

What is the procedure of moving out?

Accepted Answer

You can find your check-out date in your tenancy agreement and that is the day you should be moving out. Make sure to clean your room before you move out in order to keep it neat and tidy.

Question 8

Can I move out early?

Accepted Answer

Although your lease with the property is a fixed-term tenancy arrangement, you are free to leave any time before your check-out date. However, you will still be responsible for paying the whole rent due until the conclusion of the agreement.

Question 9

Do I have to pay for tv licence?

Accepted Answer

The property has covered the cost of TV licences in the common areas but if you want to watch TV (including BBC on-demand) in your room you will need to purchase a TV licence. The fines are expensive so they recommend applying for a licence here.

Question 10

Do I have to pay council tax?

Accepted Answer

No, as a student, you’re exempt from paying council tax.

Question 11

What bills are included in my rent?

Accepted Answer

Your rent includes all utility bills, i.e., electricity, gas, water and WiFi.

Question 12

Can my friend stay at my accommodation/in my room?

Accepted Answer

Your friends are more than welcome to visit you at your accommodation – they ask that you limit any overnight stays to no more than 3 consecutive nights in one week and make sure that your flatmates are happy with having your friends stay over.

Quayside Court, Newcastle

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Room allocation

Check in guide

House Rules

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FAQs