Question 1

Does my rental price for One London Road include car parking?

Accepted Answer

On-site car parking is available at some One London Road properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to purchase a car parking space. Car parking spaces are very limited and are strictly on a first-come first-served basis.

Question 2

Can I book One London Road if I'm under 18?

Accepted Answer

If you turn 18 in the first semester of university, they can accept your booking at One London Road properties where there is 24/7 security available and have an adult over the age of 18 must be a co-signatory on your tenancy agreement and must accept the terms of it.

They can accept under 18s in some of their properties subject to their Policy for Students under the Age of 18.

Question 3

Can I move in at One London Road before I pay my rent?

Accepted Answer

All rent for One London Road that is due must be paid before check in. if you are having difficulties, please contact the property team prior move in to enable them to assist you.

Question 4

Can I pay my rent for One London Road from overseas?

Accepted Answer

You can pay your rent for One London Road either online by logging in to your student account, by bank transfer or by credit or debit card over the phone.

Question 5

Can I purchase bedding and kitchen packages at One London Road?

Accepted Answer

Yes you can order a package at One London Road to be waiting for you upon arrival on their starter kit ordering portal.

Question 6

What do I need to bring with me at One London Road?

Accepted Answer

When you come to pick up your keys you need to bring some photographic ID. To find out what else you may need to bring check out their ‘what to take to university’ page.

Question 7

Is there car parking facilities at One London Road for when I move in?

Accepted Answer

Some One London Road properties have car parking facilities available for a small charge, please speak to your property team directly if you would like to reserve car parking.

Question 8

Can I book a room at One London Road without a viewing?

Accepted Answer

Yes, you can book rooms at One London Road online using the 'book now' option, which only takes around five minutes.

Question 9

How long does a viewing take for One London Road?

Accepted Answer

A viewing for One London Road usually takes around 15 to 20 minutes, however you can spend as long as you wish viewing the property.

Question 10

What will I be shown on my viewing for One London Road?

Accepted Answer

The One London Road team will guide you around the building and show you the social areas, outdoor spaces and on-site facilities as well as the rooms you would like to see (dependent upon availability). Please be aware that some rooms and apartments that you view may be occupied by their current residents.

Question 11

I'm in a different country how do I view One London Road?

Accepted Answer

They offer a Online viewings for those who cannot view in person. Just click 'Arrange a Viewing' and from there you can choose the Online option and organise a time and date that suits you. A member of the team will skype call you at your arranged time. To know more about this you can be in touch with Amber agent.

Question 12

What are emergency numbers in the uk?

Accepted Answer

To contact the emergency services (Fire Service, Police, Ambulance and Coast Guard) dial 999 For non-emergency police assistance call 101 When should I use 101? You should call 101 to report crime and other concerns that do not require an emergency response. For example: • Your car has been stolen • Your property has been damaged • You suspect drug use or dealing in your neighbourhood • Give the police information about crime in your area • Speak to the police about a general enquiry You should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened. To contact the NHS for non-emergency medical advice and assistance, dial 111 When should use 111? You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. Call 111 if: • you need medical help fast but it's not a 999 emergency • you think you need to go to A&E or need another NHS urgent care service • you don't know who to call or you don't have a GP to calld • you need health information or reassurance about what to do next For less urgent health needs, contact your GP or local pharmacist in the usual way. If a health professional has given you a specific phone number to call when you're concerned about your condition, continue to use that number. For immediate life-threatening emergencies, continue to call 999.

One London Road, Newcastle Under Lyme

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Mode Of Payment

Security Deposit

Pay In Instalment

House Rules

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