Question 1

If I receive online shopping packages, will the front desk help with the collection?

Accepted Answer

Yes, please make sure your name and room number are clear on the package.

Question 2

What should I do if I have a complaint?

Accepted Answer

Follow the complaint process via emails.

Question 3

Can I have parcels delivered before I arrive?

Accepted Answer

Ideally, no, as the site has limited storage facilities.

Question 4

What are the accommodation office opening times?

Accepted Answer

9am-5pm every day.

Question 5

How do they report a problem out of hours?

Accepted Answer

Call the site mobile.

Question 6

How can they adjust the temperature?

Accepted Answer

The radiator has an adjustment dial.

Question 7

What events does their accommodation hold?

Accepted Answer

Events are held throughout the year, and staff send out emails or put up posters for each event.

Question 8

What facilities does the accommodation have?

Accepted Answer

Study room, lounge, gym, games room, cinema, events space, sun lounge, and laundry.

Question 9

What are the communal spaces?

Accepted Answer

Study room, lounge, gym, games room, cinema, events space, sun lounge.

Question 10

What are the window specifications for Nova Nottingham?

Accepted Answer

Some rooms have non-opening windows, but are supported by a ventilation system.

Question 11

What public transport can I use to get to my university?

Accepted Answer

NCT - Navy 48 & 49, Pink 28, Orange 35 & 36.

Question 12

Where is the nearest public transport?

Accepted Answer

City center.

Collegiate Nova, Nottingham

House Rules