Question 1

What type of contract is it at Portland Tower apartments?

Accepted Answer

At Portland Tower apartments, all contracts are fixed term Assured Shorthold Joint Tenancy Agreements.

Question 2

Is there a deposit at Portland Tower apartments?

Accepted Answer

No, there is no deposit required at Portland Tower apartments.

Question 3

Is there a reservation fee at Portland Tower apartments?

Accepted Answer

No, there is no reservation fee required at Portland Tower apartments.

Question 4

How long is the contract length at Portland Tower apartments?

Accepted Answer

At Portland Tower apartments It is 12 months fixed term.

Question 5

How is the rent paid at Portland Tower apartments?

Accepted Answer

At Portland Tower Apartments, in 3 installments in accordance with the tenancy agreement and payment plan. These installments are due in June, September and January.

Question 6

What is a all inclusive rent?

Accepted Answer

An all-inclusive rent means all your utility costs are included in the price of the rent, meaning that you will not receive an energy bill for your usage of water, gas, electricity and internet. Please note there is a utility cap of GBP 360 per person, this is usually adequate, however excessive use can result in an overspend, any overspend will be charged at the current market rate.

Question 7

Will I need Contents Insurance?

Accepted Answer

No, it is not a requirement. However, it is advisable to insure your personal belongings against accidental damage and theft.

Question 8

Will we need a TV Licence for the Portland Tower apartments?

Accepted Answer

Yes, you will need to buy a TV licence for the Portland Tower apartments if any member of your group intends to watch or record programmes on any channel as theyre being shown on TV or live on an online TV service or download/watch BBC programmes on iPlayer live, catch up or on demand. However, on a Joint Tenancy Agreement you will only need one licence per property.

Question 9

Do we have to pay Council Tax at Portland Tower apartments?

Accepted Answer

Full time students are exempt from paying Council Tax at Portland Tower apartments. If you have recently left university or are not a full time student, you will be required to pay Council Tax.

Question 10

Is parking available at the Portland Tower apartments?

Accepted Answer

Portland Tower apartments offer free secure off-street residents parking. At our other properties residents can apply for a residents parking permit from Sheffield City Council.

Question 11

What if we want to renew our contract for the following year?

Accepted Answer

Current tenants are always given first refusal on all our properties. Therefore, if your group is thinking of staying on please contact us to reserve the property. However, if you forget dont panic, we email all our current tenants asking if they wish to remain before we begin marketing the property for the following year.

Question 12

What is the moving out procedure?

Accepted Answer

A few weeks before the end of your tenancy we will send you our end of tenancy email with details on how to prepare to vacate the property and hand back your keys. Before vacating we request that you please take all your personal belongings out of the property and remove any rubbish. The cost of cleaning the property is included in your rent however you will incur a charge for leaving any items in the property after you vacate. Once you have vacated the property you can either bring the keys back to our office in person between the hours of 10am-5pm (post through the letterbox if we are closed) or if it is more convenient you can send them via post to our office address: 10 Portland Lane, Sheffield, S1 4DG. All keys must be placed in an envelope and clearly labelled with your full name, property address and room number. Please ensure that the keys are wrapped safely in paper/bubble wrap to prevent them from breaking out of the envelope during delivery.

Portland Tower, Sheffield

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