Question 1

Will I need a security deposit?

Accepted Answer

The property does not require security deposits for apartments.

Question 2

Do you offer furnished apartments?

Accepted Answer

They have furnished apartments available in Chicago only.

Question 3

Do you accept pets?

Accepted Answer

Pets are welcomed members of their apartment community and are allowed in most rental buildings. Please note that there are restrictions of certain dog breeds & monthly pet fees will apply.

Question 4

When will I know the status of my apartment application?

Accepted Answer

Within 24 hours of your application submission, you will receive a phone call from a member of their leasing staff.

Question 5

I've been approved for an apartment, what are the next steps?

Accepted Answer

A leasing professional will connect with you so that you can sign your lease and pay any administrative fees. You'll also have the opportunity to schedule an appointment to pick up the keys to your new apartment.

Question 6

My child just turned 18, do I need to add him/her to the lease?

Accepted Answer

Yes.

Question 7

I've been locked out of my apartment, whom do I call?

Accepted Answer

They offer 24/7 emergency service. Call them at the numbers below, and they'll dispatch a member of their maintenance staff to your apartment. Please note a lock-out fee may apply to any requests made after business hours.

Question 8

I need parking, what are my options?

Accepted Answer

Parking is available on a first-come, first-served basis in specific buildings and lots. Please call the main office in your city for details.

Question 9

How far is Windermere House from the University of Chicago?

Accepted Answer

Windermere House is located about 0.8 miles from the University of Chicago, making it a short drive, bike ride, or roughly a 15-20 minute walk for students.

Question 10

Are there fitness or wellness facilities available in the building?

Accepted Answer

Residents have access to a fitness center/gym within the building, making it convenient to maintain an active lifestyle without leaving the property.

Question 11

Does Windermere House provide package receiving services?

Accepted Answer

Yes, the building includes package receiving and concierge services, which helps residents safely collect deliveries and parcels.

Question 12

Are there laundry facilities inside the building?

Accepted Answer

Windermere House provides on-site laundry facilities for residents, making everyday chores convenient without needing to leave the building.

Windermere House, Chicago

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Cooling Off Period

Booking Deposit

Guarantor Requirement

House Rules

FAQ?

FAQs