Question 1

When Should I Start Looking for an Apartment?

Accepted Answer

As soon as you know that you're going to move, let them know! They'll start to send you information on apartments that meet your criteria and move-in date. If you anticipate your move-in date is less than 30 days, rest assured they'll be able to help match you with the perfect apartment.

Question 2

Do you offer short-term leases?

Accepted Answer

Yes, short-term leases are available.

Question 3

Am I allowed to have pets?

Accepted Answer

Pets are welcomed members of apartment community and are allowed in most rental buildings. Please note that there are restrictions of certain dog breeds & monthly pet fees will apply.

Question 4

When will I know the status of my application?

Accepted Answer

Within 24 hours of your application submission, you will receive a phone call from a member of their leasing staff.

Question 5

I've been approved for an apartment, What are the next step?

Accepted Answer

A leasing professional will connect with you so that you can sign your lease and pay any administrative fees. You'll also have the opportunity to schedule an appointment to pick up the keys to your new apartment.

Question 6

My Apartment application was denied, what can I do?

Accepted Answer

Acceptance criteria vary from building to building. Contact their leasing office to review your application.

Question 7

My Child just turned 18, do I need to add him\her to the lease?

Accepted Answer

Yes

Question 8

I need Parking, what are my option?

Accepted Answer

Parking is available on a first-come, first-served basis in specific buildings and lots. Please call the main office in your city for details.

Question 9

What are my public transportation options?

Accepted Answer

All of their neighborhoods are serviced by excellent public transportation options.

Question 10

Will I need a security deposit?

Accepted Answer

No, they do not require security deposit for apartments.

Question 11

I've been locked out of my apartment, whom do I call?

Accepted Answer

They offers 24/7 emergency service. Call them at the numbers below, and they'll dispatch a member of their maintenance staff to your apartment. Please note a lock-out fee may apply to any requests made after business hours

Question 12

What amenities are available at Shoreland Apartments?

Accepted Answer

Shoreland offers amenities such as a 24-hour fitness center, business center, concierge service, resident lounges, bike storage, on-site dry cleaning, and parking facilities for residents.

Shoreland, Chicago

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