Question 1

Are utility bills included in the rent for the Castilian apartments in Austin?

Accepted Answer

Yes, all utility bills are included in the Castilian apartments in Austin, covering fees of electricity, water, sewer, trash and internet.

Question 2

Is the Castilian apartments Austin secure for students？

Accepted Answer

The Castilian apartments in Austin are a safe student accommodation in Austin. It is equipped with 24/7 CCTV surveillance, 24-hour, on-call staff, and an on-site support team. Castilian apartments take various security measures to guarantee the safety of residents and their belongings.

Question 3

Are utility bills included in the rent for the Castilian apartments in Austin?

Accepted Answer

Yes, all utility bills are included in the Castilian apartments in Austin, covering fees of electricity, water, sewer, trash and internet.

Question 4

Is the Castilian apartments Austin secure for students？

Accepted Answer

The Castilian apartments in Austin are a safe student accommodation in Austin. It is equipped with 24/7 CCTV surveillance, 24-hour, on-call staff, and an on-site support team. Castilian apartments take various security measures to guarantee the safety of residents and their belongings.

Question 5

Can I stay in The Castilian over the summer?

Accepted Answer

You can stay in Austin over the summer if your tenancy includes it. If not, you need to apply for short-term extensions or contract renewal in advance, subject to availability. Suppose you are new to us, you can book flexible summer lets in The Castilian on acolyteliving.com, perfect for summer courses, internships, or exploring the city. Contact us for more details or any assistance.

Question 6

How do I pay my rent for Castilian apartment?

Accepted Answer

Rent for Castilian apartment is typically paid online via bank transfer or debit/credit card. At acolyteliving.com, we provide safe, reliable, and fast payment options: You can log in to your resident portal and pay your rent online securely with a credit card or net banking. If you choose bank transfer, you will need to email the receipt to the management team after transferring for verification.  If both methods above are not feasible, you can still go for our partnered third-party payment platforms. Convenience fees may be charged in this case.

Question 7

Can I extend my tenancy at Castilian Austin？

Accepted Answer

You can extend your tenancy at Castilian Austin if rooms are available. Rooms can be very limited during peak season, e.g., before the start of a new academic year. So, we strongly recommend that you proactively contact your dedicated acolyteliving.com rental consultant 2-3 months before your current tenancy ends for renewal. We are always happy to support you if you encounter any questions or difficulties during the renewal process.

Question 8

Can I stay in The Castilian over the summer?

Accepted Answer

You can stay in Austin over the summer if your tenancy includes it. If not, you need to apply for short-term extensions or contract renewal in advance, subject to availability. Suppose you are new to us, you can book flexible summer lets in The Castilian on acolyteliving.com, perfect for summer courses, internships, or exploring the city. Contact us for more details or any assistance.

Question 9

How do I pay my rent for Castilian apartment?

Accepted Answer

Rent for Castilian apartment is typically paid online via bank transfer or debit/credit card. At acolyteliving.com, we provide safe, reliable, and fast payment options: You can log in to your resident portal and pay your rent online securely with a credit card or net banking. If you choose bank transfer, you will need to email the receipt to the management team after transferring for verification.  If both methods above are not feasible, you can still go for our partnered third-party payment platforms. Convenience fees may be charged in this case.

Question 10

Can I extend my tenancy at Castilian Austin？

Accepted Answer

You can extend your tenancy at Castilian Austin if rooms are available. Rooms can be very limited during peak season, e.g., before the start of a new academic year. So, we strongly recommend that you proactively contact your dedicated acolyteliving.com rental consultant 2-3 months before your current tenancy ends for renewal. We are always happy to support you if you encounter any questions or difficulties during the renewal process.

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