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Privacy Policy 

1. Introduction 

  • Acolyte Living ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and share your personal data when you interact with our website, services, and platforms. 
     

  • Acolyte Living is a student accommodation consultancy headquartered in London, UK. Our mission is to provide trusted housing solutions to international students, particularly from India, while maintaining the highest standards in data protection and privacy. 

2. Information We Collect 

We may collect the following data directly from you or through partners: 
 

  • Full name, date of birth, nationality 

  • Contact information including email address and phone number 

  • University, course, and academic status 

  • Emergency contact and guarantor information 

  • Preferences for accommodation (location, budget, room type) 

  • Payment and transaction data 

  • Cookies and usage data from our website 

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We may also collect sensitive data such as dietary preferences or health conditions when necessary and with your consent. 

3. How We Use Your Information 

Your data will be used for the following purposes: 
 

  • Booking and managing student accommodation 

  • Communication and support before and after arrival 

  • Marketing (only with your consent) 

  • Feedback and satisfaction surveys 

  • Compliance with legal obligations 

  • Fraud prevention and security monitoring â€‹â€‹

4. Legal Basis for Processing 

We rely on the following legal bases: 
 

  • Performance of a contract 

  • Legitimate interest 

  • Consent (for optional services and marketing) 

  • Legal obligation 

5. Sharing of Data 

We may share your data with: 
 

  • Accommodation partners (e.g. Chapter, Urbanest, Unite Students) 

  • Payment service providers 

  • Government or university entities if legally required 

  • Trusted agents or consultants supporting student placement 


We ensure all partners comply with data protection laws and only use your data for agreed purposes. 

6. Data Retention 

Your data will be retained only as long as necessary for its intended purpose or legal compliance. All expired or irrelevant data will be deleted or anonymised. 

7. Your Rights 

Under UK GDPR, you have the right to: 
 

  • Access your data 

  • Correct inaccurate data 

  • Request erasure of data 

  • Object to or restrict processing 

  • Withdraw consent 

  • Lodge complaints with the Information Commissioner’s Office (ICO) 
     

To exercise these rights, contact :  privacy@acolyteliving.com 

8. Cookies 

We use cookies to enhance user experience, personalise content, and monitor site traffic. You may control cookie preferences via your browser settings. 

9. Contact Us 

If you have any privacy-related questions or concerns:  
 

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