Lumis Vienna, Vienna

No Pet

You can either renew the lease directly with the apartment or pay a service fee to have your acolyteliving agent assist with the renewal.

Early check-in is not possible

Subscription can be cancelled by providing formal visa rejection letter documents

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Subleasing is not allowed.

If you want to cancel the lease, you need to write an email to the apartment 3 months in advance

No smoking

The check-in date and address have been indicated in the contract. The check-in address is subject to the apartment's email or the notice in the contract. Be sure to check it carefully. When choosing the check-in time, students should choose working hours (usually 9am-5pm Monday to Friday). Most European apartments cannot check in on Saturdays, Sundays and public holidays. Please confirm your arrival time and make arrangements in advance. Some apartments require you to make an appointment for the check-in time in the apartment account (student portal) in advance! Some apartments even require you to check in one day in advance to do a house inspection and sign to confirm the quality of the house. Please be sure to check whether the appointment is completed before departure! If the purchased flight ticket cannot be checked in during the apartment's working hours, then students need to arrange their own accommodation for the night or contact the apartment in advance to see if they can check in during non-working hours. Most apartments cannot check in during non-working hours; or checking in during non-working hours requires a certain fee, so please be aware of this. Note: Please make sure that the deposit and security deposit of the accommodation you are staying in have been fully paid before check-in, and the housing insurance (if required by the apartment) has been processed (you can consult the consultant for special circumstances). 📫 Check-in appointment email template: Hello Hope this email find you well This is name, I booked apartment, in city, is that possible for me to check in at time, day, month, year, week. Can I check in at that time? Hope to hear from you soon Regards XXX 📕 Check in documents: ▪ Passport (valid visa) ▪ Admissions offer or student ID ▪ Lease contract (print a copy and bring it with you in case the apartment asks you to show it when you check in, and sometimes customs also asks you to show it) ▪ Payment certificate (rent payment certificate issued by the bank or bank payment voucher) ▪ Student visa *It is recommended to bring the original and photocopy of the above materials in case of emergency 🙋‍ If there is no one at the apartment reception desk upon arrival: ▪ Ring the doorbell ▪ Call the phone number on the apartment door ▪ Call the apartment reception desk ▪ Call the headquarters phone

If you want to cancel the lease, you need to write an email to the apartment 3 months in advance