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"1B" typically refers to a one-bedroom apartment. It includes a separate bedroom, a living area, a kitchen, and a bathroom.
From
Commended for clean rooms and well-kept facilities.
Friendly, welcoming on-site management and prompt assistance.
Prime location with easy walk to universities and transit links.
All-inclusive utility bills and reliable high-speed Wi-Fi.
Very happy all round with our experience at Liberty One. The only major downside was the slow wi-fiWe had trouble watching movies, YouTube etc etc due to slow wi-fi. Very frustratingOtherwise everything else was perfect
We had booked a room for 6th July-7th July through wotif with 3 confirmation emails. When we arrived we were not welcomed as the reception was full of people complaining as they had over booked. They did not have our reservation & said they …
Our room was clean and smells nice when we walked in. The kitchen is stocked with dishes, utensils and dishwasher, oven, washing machine, dryer and vacuum. The apartment was nicely presented and comfortable enough. Some train noise but acceptable. Reception was nice and polite. We paid for carpark and it was well signed. We found a spot. There was 1 less plate and 1 less bowl in the kitchen for our family, which I informed the front desk. They said the house service staff will bring some to the room in the morning. All good. What I would suggest is to use bigger refillable shower, shampoo and soap. The small bottles only last a family 1 day and it’s not economically to keep replacing or replenish from reception. There is no bin in the bathrooms. The only bins r in the kitchen, slightly inconvenient. The management can consider having bins in the bathrooms. Short walk to the restaurant and train station. I don’t know how some of the reviews were so bad. But I find the place good for the price. Our car isn’t towed away yet but I will know in the morning. Parking docket clearly displayed and I can see the ranger car parked there and doing it’s round. There is a good enough gym and nice view on the 24 floor.
We had to book the hotel last minute due to other reasons so it was relatively cheap considering circumstance. You can definitely tell that the room was used by other guests in a not so friendly manner, so a few imperfections here and there. Deposit needed to be paid which is fair considering what state the previous guests might have left the room in. Kitchen had a good amount of pots and pans so was able to cook well and cheap. Really close to a Asian food market which makes shopping so much cheaper and super delicious!
Horrible customer service. Rooms were ok. Bedding was cold with a very thin quilt and no spare blankets. Bed wasn’t very comfortable. Reception was extremely slow which meant the check in process was slow with multiple people in reception waiting around for a long time to be checked in by one person. Lots of construction going on which didn’t both us, but might be something to consider for other people. Internet reception was also poor in some parts. We had two rude interactions with Caitlin from reception. First one was a call on our mobile at around 7am which woke us up. When we checked in the day before, there wasn’t a 2 bedroom apartment available like we originally booked which we said was ok- we could have a smaller apartment and the price was adjusted accordingly and was obviously cheaper than the original price we were paying. The room had to be cleaned so we came back later to get the room. Upon going up to the room, we were given a 2 bedroom apartment. The following day we were woken up at 7am by a phone call from Caitlin in reception informing us that we owe $78 as we were incorrectly charged. I explained the situation and said our booking changed to a smaller apartment which we were happy to swap to and paid the cheaper price- it wasn’t our fault that the room they ended up cleaning for us was a 2 bedroom apartment. Caitlin was rude and dismissive on the phone and did not have a nice manner considering she is in customer service. She continued arguing and saying that we owe $78. The second interaction was the day we checked out. There were signs on each door informing guests that the power would be turned off at 9am for maintenance. We decided to check out at 9am and went to the lifts just before 9am to find that they had been turned off early. When I called reception Caitlin answered and again had a rude, dismissive tone. She said that the lifts had been turned off at 8.30am. When I said the signs said they were turning off at 9am and now we would have to carry 4 large suitcases down 10 flights of stairs, she said the signs say 8.30am. I informed her they do not, and she said “well I don’t know what to tell you, you’ll just have to carry your luggage down the fire escape.” When I spoke to the manager about Caitlin, her response was also concerning. The hotel doesn’t seem to value customer service like every other hotel we have stayed at previously. I was shocked by the treatment of the hotel staff. I have never experienced anything like it before. Very disappointing.