Question 1

How is Internet access provided?

Accepted Answer

Each apartment is equipped with superfast broadband sockets, and high-speed wireless internet is available throughout the building.

Question 2

Can I bring my own furniture?

Accepted Answer

To ensure compliance with health and safety regulations, the apartment asks tenants not to bring any furniture with them when they move in.

Question 3

Who should I contact in an emergency?

Accepted Answer

The apartment has a 24/7 emergency service, so the apartment can be contacted directly in case of an emergency.

Question 4

What is "free breakfast"?

Accepted Answer

The apartment offers fresh baked pastries, cereal and toast daily, along with preserves like jam and honey, juice is also available, and bagels are provided as a treat on the weekends! Coffee, tea and other hot beverages are available 24/7.

Question 5

Can I stay with IconInc if I am not a student?

Accepted Answer

Can't. Iconinc is a student apartment and requires student proof before signing the contract.

Question 6

Are pets allowed?

Accepted Answer

No, no pets are allowed in the apartment.

Question 7

What if I lose my room key card or mailbox key?

Accepted Answer

There is a charge of GBP 15 to replace a lost key card. A new mailbox key costs GBP 5.

Question 8

Is there an extra fee to use the gym and cinema?

Accepted Answer

unnecessary

Question 9

What is the process for returning the deposit?

Accepted Answer

After the lease expires, if the student has moved out of the apartment, the apartment will be inspected for damage or missing items. Once the inspection is passed, students will usually receive a refund of the deposit within 30 days.

Question 10

How do I pay my rent if I don't have a UK bank account?

Accepted Answer

It can be done by wire transfer to the apartment's account by international bank transfer.

Question 11

Can couples rent apartments at IconInc?

Accepted Answer

Yes, couples or couples can rent units such as Elegance or Grande, plus 25% of the basic rent for double occupancy.

Chester City, Chester

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