Question 1

When is the due date for rent payment?

Accepted Answer

Please log in to your account to obtain the rent payment time and date. Generally, the rent needs to be paid in full one year in advance 10 days before the lease start date. Please refer to the specific time on the contract.

Question 2

How to pay rent?

Accepted Answer

Rent can be paid online, using a visa or master credit card, and it is also possible to pay with a card that is not your own.

Question 3

What is included in the rent?

Accepted Answer

All water, electricity, gas, internet, heating and contents insurance are included in the rent.

Question 4

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment. If you can’t remember clearly, you can consult the reservation consultant or after-sales teacher

Question 5

Can I choose a roommate?

Accepted Answer

If you have other small partners who book together, you can contact our consultant teacher of uhomes, and we will try our best to help you arrange

Question 6

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 7

Are kitchenware and bedding provided in the room?

Accepted Answer

You will need to provide your own bedding, kitchen utensils, towels, etc., or you can contact the apartment to purchase.

Question 8

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 9

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 10

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself. In case of special circumstances, please communicate with the apartment staff in time to negotiate a solution.

Question 11

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 12

What should I do if I need to report for repair?

Accepted Answer

1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment

Roman House, Derby

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Available Room Types

premier Studio

Features

compact Studio

Features

Studio Plus

Features

Ultra Studio

Features

Studio

Features

premier Studio Plus

Features

Two-dio

Features

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Available Room Types

premier Studio

Features

compact Studio

Features

Studio Plus

Features

Ultra Studio

Features

Studio

Features

premier Studio Plus

Features

Two-dio

Features

Available Room Types

premier Studio

Features

compact Studio

Features

Studio Plus

Features

Ultra Studio

Features

Studio

Features

premier Studio Plus

Features

Two-dio

Features

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