Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.

How to pay the deposit? Will there be a refund?

The deposit will be open for payment 10 days before the start of the contract. Since the standards of each apartment building are different, the amount of the deposit and whether it needs to be paid will vary. Please log in to your payment interface to check whether you need to pay the deposit and the corresponding amount. When moving out of the apartment later, the apartment will determine the refund amount of the deposit based on the property status of the room.

When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Can I move in before paying the rent?

All rent due must be paid upon check-in.

When can I move into the apartment?

A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re

Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.

How to pay the deposit? Will there be a refund?

The deposit will be open for payment 10 days before the start of the contract. Since the standards of each apartment building are different, the amount of the deposit and whether it needs to be paid will vary. Please log in to your payment interface to check whether you need to pay the deposit and the corresponding amount. When moving out of the apartment later, the apartment will determine the refund amount of the deposit based on the property status of the room.

When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Can I move in before paying the rent?

All rent due must be paid upon check-in.

When can I move into the apartment?

A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

Dun Holm House

Unit 8 The Riverwalk, Durham DH1 4SL, United Kingdom

From

£250/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

Paid with the first instalment of rent. £150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Pay In Instalment

Payment plans available for 2 academic years. 5 plans listed. Plans include: 4 Installments Payment — Local or International Guarantor; 4 Installments Payment — Local Guarantor; Full Payment Expand below for due dates and instalment schedules.

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Guarantor Requirement

Some instalment plans require a UK-based guarantor. Guarantor details may include proof of address and photo ID. 1 Local or International Guarantor Local or International Guarantor Local Guarantor

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

Paid with the first instalment of rent. £150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Pay In Instalment

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Guarantor Requirement

Some instalment plans require a UK-based guarantor. Guarantor details may include proof of address and photo ID. 1 Local or International Guarantor Local or International Guarantor Local Guarantor

HOUSE RULES

House Rules

Pets Policy

No Pet

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

House Rules

Pets Policy

No Pet

Cancellation Policy

No Visa No Pay

Please provide supporting evidence (e.g. UCAS notification or visa refusal) o your Residents' Team within 72 hours of receiving it. Your advance rent payment will then be refunded. If you receive this…

No Place No Pay

Refund Guarantees Time Limit

lf you booked online or by phone and have not viewed the accommodaion in person, you have a 72-hour cooling-off period after booking (reduced to 24 hours from 1st August 2026). During this period, you…

Details

Cancellation Before Countersigning If you cancel your booking before the agreement is countersigned, your advance rent payment will be refunded. Cooling Off Period If you booked online or by phone an…

Double Occupancy Policy

Renewal Policy

Service fee renewal

Early Move-in Policy

Requires a case-by-case approach

Refund Policy

The deposit is non-refundable after payment.

Room Assignment Policy

You can visit the official website to select and book your room.

Room Change Policy

Requires a case-by-case approach

Subletting Policy

Requires a case-by-case approach

Termination Policy

Requires a case-by-case approach

Smoking Policy

No smoking

Check-in Guide

The apartment will send an email in advance, and students can schedule their own check-in time.

Check-out Guide

Contact the front desk when checking out.

FAQ?

Shoot up!!

FAQs

No, no pets are allowed in the apartment.

No, for security reasons, your key card can only be collected by yourself.

Please enter the Student Portal interface of your apartment, click the panyment to view the interface, you can check the rent payment deadline, please pay the rent before the due date.

Please enter the Student Portal interface of your apartment, click panyment to view the interface, you can check the rent payment deadline and pay the rent online with Visa/Master card, please pay the rent before the due date. Please note that the type of payment card must be one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron, please ensure that there is sufficient credit, fill in the account information accurately, and the bank opens and supports this payment behavior. Payment cards do not need to be present in person. 2. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 3. Payment by phone: call the apartment and provide account information to complete the payment. 4. On-site payment: Students who have arrived at the local area before the rent payment deadline can choose to pay on the spot at the front desk of the apartment.

Apartments under Frseh are paid rent in four installments by default

NEARBY

Nearby

Bus Station

Railway StationClaypath Millennium PlaceLeazes Rd - Underpass Stand…

Nearby

Train

DurhamChester-le-Street

Nearby

School

Durham Sixth Form CentreDurham UniversityEast Durham College Houghall…

Nearby

Bus Station

Railway Station

0.26 km

Claypath Millennium Place

0.31 km

Leazes Rd - Underpass Stand B

0.37 km

Train

Durham

0.28 km

Chester-le-Street

8.59 km

School

Durham Sixth Form Centre

0.37 km

Durham University

1.39 km

East Durham College Houghall Campus

1.72 km

New College Durham

2.28 km

East Durham College The Technical Academy

14.18 km

Supermarket

Scoop Durham

0.11 km

Sainsbury's Local

0.11 km

Iceland Foods

0.11 km

Tesco Express

0.14 km

梵集中国超市 Fanji Oriental Supermarket

0.18 km

Shopping Center

The Riverwalk

0.07 km

Walkergate Durham

0.23 km

Durham City

0.31 km

Prince Bishops Place

0.35 km

William Peat

0.45 km

Fitness

Result Fitness

0.11 km

ping pong parlour

0.31 km

UKTC Taekwondo

0.33 km

Freeman's Quay Leisure Centre

0.34 km

Pace Health Club

0.35 km

Café

Leonard’s Coffee House

0.15 km

Starbucks Coffee

0.15 km

Caffè Nero

0.18 km

Treats Cafe & Tea Room

0.18 km

Bean To Brew

0.18 km

Restaurant

The Food Pit

0.04 km

Uno Momento

0.19 km

Akarsu Turkish Restaurant & Grill

0.19 km

Spice Lounge

0.21 km

La Spaghettata

0.29 km

Bank

Santander

0.11 km

Halifax

0.13 km

Tesco Bank ATM

0.14 km

Lloyds Bank

0.19 km

Durham Post Office

0.19 km

Hospital/Pharmacy

University Health Centre

1.00 km

University Hospital of North Durham

1.54 km

Mr Ali-Khan Plastic Surgeon (Durham)

1.54 km

Lanchester Road Hospital

3.35 km

Cheveley Park Medical Centre

3.53 km

Airport

Newcastle International Airport

30.09 km

Dun Holm House

Unit 8 The Riverwalk, Durham DH1 4SL, United Kingdom

From

£250/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

Paid with the first instalment of rent. £150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Pay In Instalment

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Guarantor Requirement

Some instalment plans require a UK-based guarantor. Guarantor details may include proof of address and photo ID. 1 Local or International Guarantor Local or International Guarantor Local Guarantor

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

Paid with the first instalment of rent. £150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Pay In Instalment

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Guarantor Requirement

Some instalment plans require a UK-based guarantor. Guarantor details may include proof of address and photo ID. 1 Local or International Guarantor Local or International Guarantor Local Guarantor

HOUSE RULES

House Rules

Pets Policy

No Pet

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

House Rules

Pets Policy

No Pet

Cancellation Policy

No Visa No Pay

No Place No Pay

Refund Guarantees Time Limit

Details

Double Occupancy Policy

Renewal Policy

Service fee renewal

Early Move-in Policy

Requires a case-by-case approach

Refund Policy

The deposit is non-refundable after payment.

Room Assignment Policy

You can visit the official website to select and book your room.

Room Change Policy

Requires a case-by-case approach

Subletting Policy

Requires a case-by-case approach

Termination Policy

Requires a case-by-case approach

Smoking Policy

No smoking

Check-in Guide

The apartment will send an email in advance, and students can schedule their own check-in time.

Check-out Guide

Contact the front desk when checking out.

FAQ?

Shoot up!!

FAQs

No, no pets are allowed in the apartment.

No, for security reasons, your key card can only be collected by yourself.

Please enter the Student Portal interface of your apartment, click the panyment to view the interface, you can check the rent payment deadline, please pay the rent before the due date.

Apartments under Frseh are paid rent in four installments by default

NEARBY

Nearby

Bus Station

Railway StationClaypath Millennium PlaceLeazes Rd - Underpass Stand…

Nearby

Train

DurhamChester-le-Street

Nearby

School

Durham Sixth Form CentreDurham UniversityEast Durham College Houghall…

Nearby

Bus Station

Railway Station

0.26 km

Claypath Millennium Place

0.31 km

Leazes Rd - Underpass Stand B

0.37 km

Train

Durham

0.28 km

Chester-le-Street

8.59 km

School

Durham Sixth Form Centre

0.37 km

Durham University

1.39 km

East Durham College Houghall Campus

1.72 km

New College Durham

2.28 km

East Durham College The Technical Academy

14.18 km

Supermarket

Scoop Durham

0.11 km

Sainsbury's Local

0.11 km

Iceland Foods

0.11 km

Tesco Express

0.14 km

梵集中国超市 Fanji Oriental Supermarket

0.18 km

Shopping Center

The Riverwalk

0.07 km

Walkergate Durham

0.23 km

Durham City

0.31 km

Prince Bishops Place

0.35 km

William Peat

0.45 km

Fitness

Result Fitness

0.11 km

ping pong parlour

0.31 km

UKTC Taekwondo

0.33 km

Freeman's Quay Leisure Centre

0.34 km

Pace Health Club

0.35 km

Café

Leonard’s Coffee House

0.15 km

Starbucks Coffee

0.15 km

Caffè Nero

0.18 km

Treats Cafe & Tea Room

0.18 km

Bean To Brew

0.18 km

Restaurant

The Food Pit

0.04 km

Uno Momento

0.19 km

Akarsu Turkish Restaurant & Grill

0.19 km

Spice Lounge

0.21 km

La Spaghettata

0.29 km

Bank

Santander

0.11 km

Halifax

0.13 km

Tesco Bank ATM

0.14 km

Lloyds Bank

0.19 km

Durham Post Office

0.19 km

Hospital/Pharmacy

University Health Centre

1.00 km

University Hospital of North Durham

1.54 km

Mr Ali-Khan Plastic Surgeon (Durham)

1.54 km

Lanchester Road Hospital

3.35 km

Cheveley Park Medical Centre

3.53 km

Airport

Newcastle International Airport

30.09 km

Dun Holm House

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Shared Community

Room Types Available

Ensuite Rooms

Studio Rooms

Payment and Fees

Utilities Included

Security deposit

Pay In Instalment

Mode Of Payment

Guarantor Requirement

Pets Policy

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Bus Station

Train

School

Nearby

Dun Holm House

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Shared Community

Room Types Available

Ensuite Rooms

Studio Rooms

Payment and Fees

Utilities Included

Security deposit

Pay In Instalment

Mode Of Payment

Guarantor Requirement

Pets Policy

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Bus Station

Train

School

Nearby