Question 1

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 2

What should I do if I need to report for repair?

Accepted Answer

Report repairs by using apartment software. If there is no APP in the apartment, you can report for repair through the front desk of the apartment

Question 3

How will coronavirus affect my booking?

Accepted Answer

If a student has been affected by COVID-19 and: • provides a doctor's note that they have been infected with COVID-19; • they cannot legally enter the UK before term due to COVID-19; the landlord will cancel the contract and refund the bond and rent paid. Likewise, if a student is unable to enter the UK due to coronavirus and the school agrees to cancel the student's enrolment, the rent deposit and any rent already paid will be refunded. Other situations related to the new coronavirus can be assessed and dealt with on a case-by-case basis.

Question 4

How to pay rent?

Accepted Answer

1. Rent can be paid through the apartment’s student portal. 2. In some cases, you can pay by bank transfer if you have communicated with the accommodation support team in advance.

Question 5

When is the due date for rent payment?

Accepted Answer

There will be a mark on the apartment supply contract. It is recommended that students download a PDF version when confirming the contract and keep it for yourself!

Question 6

Can I choose a roommate?

Accepted Answer

If you have other small partners who book together, you can contact our consultant teacher of uhomes, and we will try our best to help you arrange

Question 7

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 8

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 9

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 10

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 11

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 12

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Austin Hall, Leeds

Get up to £50 cashback on referrals

Get up to £50 cashback on referrals

Available Room Types

Premium Ensuite

Features

Standard Studio

Features

Classic Studio

Features

Classic Studio - Private Access

Features

Classic Ensuite

Features

Available Room Types

Premium Ensuite

Features

Standard Studio

Features

Classic Studio

Features

Classic Studio - Private Access

Features

Classic Ensuite

Features

Community Amenities

Book Your Room

Available Room Types

Premium Ensuite

Features

Standard Studio

Features

Classic Studio

Features

Classic Studio - Private Access

Features

Classic Ensuite

Features

Available Room Types

Premium Ensuite

Features

Standard Studio

Features

Classic Studio

Features

Classic Studio - Private Access

Features

Classic Ensuite

Features

Fees & Payments

House Rules

Cancellation Policy

Details

Pets Policy

Double Occupancy Policy

Renewal Policy

Price Trend

Price Trend

Austin Hall FAQs

FAQs

Nearby