Question 1

What do I need to do before checking out the Falkland House?

Accepted Answer

You need to ensure that your room and kitchen are clean and tidy, and all items should be emptied. Then, you need to sign at the reception desk and you can leave.

Question 2

If my room needs repair, then how should I report it to the on-site team of Falkland House Liverpool

Accepted Answer

Seven days after your check-in, Falkland House will ask you to send a list that needs to be filled out. Any problems you find can be reported to the staff. They will study how to help you solve the problem. During your stay, you can also record these issues through the StuRents app, and the property management team will help you solve the problems you encounter.

Question 3

When will the room inspection be conducted in the Falkland House Liverpool?

Accepted Answer

You will undergo 3 to 4 room inspections each year, and the time of each inspection will be notified to you in advance by the on-site team.

Question 4

There are damaged items in the kitchen of Falkland House. Do I need to compensate?

Accepted Answer

You are responsible for damaging the items in the room and the public areas of Falkland House in Liverpool. The kitchen is a public space, and all people share the rest for it's one person bears all the responsibility, and all the expenses should be shared among all the members of the apartment.

Question 5

Do I need to pay the municipal tax in Falkland House?

Accepted Answer

As a full-time student, you don't need to pay municipal taxes. You only need to contact "Student Services" to obtain the "Municipal Tax Exemption Certificate" and submit it to the accommodation team. You must pay taxes if you don't have a municipal tax exemption certificate.

Question 6

How do I report a room maintenance issue?

Accepted Answer

Within 7 days of your arrival you will receive a checklist to complete and any issues you may find can be reported to property staff – who can then resolve them for you.

Question 7

Can I have a friend stay overnight?

Accepted Answer

Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.

Question 8

When should I check out?

Accepted Answer

Your final check-out date is the end date of the tenancy. You can leave before the tenancy end date, you just need to sign at reception to inform the on-site property team that you have left and do not intend to return.

Question 9

Can I leave items in the room if I have booked the room for the next year?

Accepted Answer

If you have booked accommodation for the next year, but your current lease ends before the next lease begins, you will need to contact the on-site team to arrange a summer short-term lease to fill the gap.

Question 10

Can the apartment store my luggage after I move out?

Accepted Answer

No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.

Question 11

When can I get my deposit back?

Accepted Answer

Your deposit will be returned to you within 30 days of the end of the rental period and you will be reminded if there are any deductions. DPS will contact you to arrange a refund.

Question 12

Can I pay in installments?

Accepted Answer

If you have a UK guarantor you can choose to pay in 4 or 9 installments, if you do not have a guarantor you will need to pay in full before arrival.

Falkland House, Liverpool

Get up to £50 cashback on referrals

Get up to £50 cashback on referrals

Available Room Types

Deluxe En-Suite

Features

Available Room Types

Deluxe En-Suite

Features

Community Amenities

Book Your Room

Available Room Types

Deluxe En-Suite

Features

Available Room Types

Deluxe En-Suite

Features

Fees & Payments

House Rules

Cancellation Policy

No Visa No Pay

No Place No Pay

Details

Double Occupancy Policy

Renewal Policy

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Falkland House FAQs

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