Grenville Street

2 Grenville Street South, Liverpool L1 5JR, United Kingdom

From

£163/ WEEK

Room Type

Reviews

4.3

(6)

Curated from public available sites from web

Resident Highlights

Verified Summary

Commended for clean rooms and well-kept facilities.

Friendly, welcoming on-site management and prompt assistance.

Prime location with easy walk to universities and transit links.

All-inclusive utility bills and reliable high-speed Wi-Fi.

Curated from public available sites from web

Anonymous Student

5.0

Great accommodation, perfect location.

Curated from public available sites from web

Aoibheann Coyle

5.0

Honestly the best accommodation I’ve lived in. Couldn’t recommend it enough has great storage(even more under the bed!!) The staff are lovely especially McCauley and Ian. 10/10 and so close to concert square which is a plus. Really is a home away from home!

Curated from public available sites from web

wen flem

5.0

I'm reviewing Grenville street from the perspective of mum of a student who lives there. My son is in his first year there, and absolutely loves it. He wants to stay for the three years he's in uni. Grenville wasn't anywhere on his initial choice of accommodation and I'm so glad everything else fell through and he ended up there. He's in a studio , and the price for what you get is excellent. Decent size room and bathroom. Well equipped with with kettle, toaster , microwave, tv , table and chairs , sofa, double bed, great amount of storage etc. Room was spotless clean and really well maintained. Great laundry facilities ( son says after speaking with friends it seems to be the cheapest in liverpool too. Bonus!!!) Great common room. It also feels very safe and secure with the only way in through a manned reception . The thing that sets it apart from others is the staff. They're exceptional. From the first enquiry phone call ( with Ian) to our initial visit to have a look around ( with Sacha) they have been nothing less that amazing. Kind of expected a corporate feel to staff , because it's quite a big company, but couldn't be further from the truth. Feels very informal and family orientated and the staff really seem to care about the kids. Any issues have been sorted instantly. Actually think there was only one issue, heating went off in the morning and was sorted by the time son got home from uni. Would I recommend Grenville? 100% Any negatives? I've not found any. And I've tried. Reasons why I recommend. My son is autistic and never liked staying away from home, he'salso not great in new situations, didn't even do sleepovers as a child. So I worried so much about him moving to liverpool. I needn't , he settled instantly. On the rare occasion he comes to visit he can't wait to go back "home". His confidence has grown hugely. He's happier than he's ever been and I rarely worry about him anymore. It's not party accommodation though, which is a huge plus for him but I know others might not like that.

Curated from public available sites from web

Retro

5.0

genuinely unmatched, lovely staff who remember your name, events on in the common area, wifi is amazing, rooms are reasonable for what you pay, issues are sorted asap. its just perfect, so glad i spent my first year there

Curated from public available sites from web

nicole west

1.0

Absolutely terrible experience from start to finish and definitely not worth the money we paid. We paid for a three-bedroom room, but when we arrived at around 7pm, despite check-in being from 3pm, our room still wasn’t ready. The first room we were given was a disabled-accessible room, which looked absolutely nothing like the room we had booked online. When we were eventually given our room, things somehow got even worse. We found dirty cigarettes underneath the bed, which was disgusting and clearly showed that the room had not been properly cleaned. To make matters worse, instead of providing the proper sleeping arrangements we had paid for, a camping bed was put in the room. The bed actually folded up on us, which was extremely dangerous and could easily have resulted in someone getting seriously hurt. We paid for a three-bedroom room, so having to sleep on an unsuitable and unsafe camping bed was completely unacceptable. This situation completely ruined our night. We were unable to get a proper night's sleep because of the bed situation, and what was supposed to be an enjoyable stay turned into a stressful and upsetting experience. We had paid for a hotel room expecting to be able to sleep comfortably and safely, and we were not provided with that. The staff were also extremely rude and unhelpful. When we asked questions, staff members were rolling their eyes at us, making us feel like we were an inconvenience rather than paying customers. The manager was no better, making sly comments to customers about the timing of their bookings, which came across as extremely unprofessional and inappropriate. What is particularly disappointing is that other customers were also complaining about similar issues, which makes it seem like these are not isolated problems. We paid for a specific room and a certain standard of accommodation, and we believe we should receive the service we have actually paid for. Given everything that happened, we are requesting a full refund. If this is not resolved appropriately, we will have no choice but to consider taking further action through the appropriate channels. Overall, this was an extremely disappointing experience. Between the room not being ready despite arriving hours after check-in, being given the wrong room, the lack of cleanliness, the dangerous sleeping arrangement, the lack of sleep and the rude behaviour from staff and management, we would not recommend this hotel and would absolutely not stay here again.

Curated from public available sites from web

Jillian Vatti

5.0

Sanctuary Students, Grenville Street South in Liverpool is so professional and a superb place to live. The team are the kindest, most helpful and thoughtful people. The flats have excellent facilities and are in great condition. There's onsite maintainance people daily ; the team on reception are always willing to help and theirs a security guard during the night. There a plenty of washing machines on sight aswell and the common room is a great place to hang out, play a game of billiards, darts, play cards or board games, watch TV. The location is excellent and convenient to get to all amenities. I highly recommend this well established, professional accommodation.

Curated from public available sites from web

Grenville Street

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