X1 The Edge

2 Seymour St, Liverpool L3 5PE, United Kingdom

What isX1 The Edge?

X1 The Edge is a well-furnished student accommodation in Liverpool with a great location. It is located on Seymour Street, and near the Liverpool City Centre . It is just a few steps from all the local amenities such as ...

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What isX1 The Edge?

X1 The Edge is a well-furnished student accommodation in Liverpool with a great location. It is located on Seymour Street, and near the Liverpool City Centre. It is just a few steps from all the local amenities such as pubs, restaurants, cafes and shops, making it the perfect choice of accommodation for students. X1 The Edge Liverpool is on the doorstep of Liverpool John Moores University, just a 10-minute walk from the University of Liverpool . And the flat offers all-inclusive en-suits with on-site gym & social spaces.

From

£139/ WEEK

Room Type

Reviews

3.5

(5)

Curated from public available sites from web

Resident Highlights

Verified Summary

Commended for clean rooms and well-kept facilities.

Friendly, welcoming on-site management and prompt assistance.

Prime location with easy walk to universities and transit links.

Convenient location with quick walk to university campuses and tube links.

Curated from public available sites from web

Astha Thakur

1.0

I lived here for 6 months, and it was a nightmare from start to finish. Unless you have no other choice, do not move in here. The room was handed over in a pathetic state dirty, poorly maintained, and definitely not worth the rent. Despite leaving it in better condition than I found it, they unnecessarily deducted a huge chunk of my deposit with no valid justification. It feels like a total scam to target students who are moving out. The Lift: It’s broken half the time. If you live on a higher floor, be prepared to take the stairs constantly. Fire Alarms: The fire alarm goes off at least once a week for no reason, usually at the most inconvenient times. It’s reached a point where nobody even reacts to it anymore, which is a massive safety risk. Security: There is zero sense of safety here. The management doesn’t seem to care who enters the building. The only good thing about this accommodation is the location. However, a good location doesn't make up for living in a broken, unsafe building with management that steals your deposit. Verdict: Save your money and your sanity. Look elsewhere.

Curated from public available sites from web

Anjali Nandan

1.0

Extremely disappointing experience. We moved into The Edge, Seymour Street, after paying our deposit and first month's rent in full. Unfortunately, the property was not in a condition that we believe was fit for tenants to move into. The most serious issue was that our apartment door could not be locked properly, leaving our flat unsecured. This was a major safety concern, and despite reporting it immediately, we did not receive the urgent response we expected. The communal areas, including the kitchen, shared spaces and lifts, were also left in a very dirty and unacceptable condition. Three days into our tenancy, the kitchen was still not usable, meaning all six tenants had to spend extra money buying food and drinks because we could not prepare meals in the flat. We repeatedly contacted the management team but were passed between different departments, with responsibility for the issues being shifted rather than resolved. We also contacted the team responsible for the communal areas, but our concerns were not addressed in a timely manner. As paying tenants, we expected a safe, secure and clean property from the day our tenancy began. Instead, we experienced unnecessary stress, inconvenience and additional expense simply because basic maintenance and cleaning had not been completed before we moved in. Based on our experience, communication was poor, issues were not dealt with urgently, and the standard of the property at move-in was unacceptable. We hope the management improves its response to maintenance, security and cleanliness so that future tenants do not have to go through the same experience.

Curated from public available sites from web

Eve Fitzpatrick

1.0

I wrote a one star review about 9 months ago. They promised support. I have now moved out and it is still in the same poor condition it was in September 2025. PLEASE AVOID AT ALL COSTS. IT MIGHT VE CHEAP BUT NOT WORTH THE EFFORT. they have multiple agencies working for them and blame everything on each other. All of them act like their only job is to demand rent. Yes, it's a place to live but part of the rent is them actually looking after the building. Because we're students, it clearly doesn't play on their consciounce that the majority of us are living in a shit hole. Disgusting management

Curated from public available sites from web

Kunal Arora

1.0

Another issue prospective tenants should be aware of is parcel deliveries and the lack of reception coverage during the day. In my experience, there is often no receptionist available during daytime hours. This regularly creates problems with deliveries because couriers may be unable to gain access to the building in the first place. Even when a parcel does make it inside, there may be nobody at reception to receive it, keep track of it or ensure it is stored securely. This is not something I have experienced just once — parcel deliveries can become a recurring inconvenience, and you may find yourself having to deal with access/delivery problems repeatedly. When choosing student accommodation, things such as secure parcel handling and reliable reception/access might sound minor compared with the condition of your room, but when you actually live here and receive deliveries regularly, they make a significant difference. So before booking at X1 The Edge, I would also recommend asking exactly what reception hours are provided, how delivery drivers are expected to access the building, and who is responsible for receiving or securing parcels when reception is unattended.

Curated from public available sites from web

Kunal Arora

1.0

UPDATE / ADDITIONAL CONTEXT TO MY REVIEW I am adding this because I expect someone from X1 may eventually respond to this review with the usual “we’re sorry to hear about your experience, please contact us so we can investigate” type of response. So I want to make something very clear: I have already contacted them. Multiple times. I first formally reported the cockroach infestation on 29 July 2026, along with the serious condition of the communal kitchen. Some of the other maintenance problems, including the unresolved ceiling damage following the previous leak, had already been reported before this. After receiving no proper resolution, I continued chasing the matter. On 4 August, I sent another written escalation to X1 and directly copied the relevant IPM/Fexco property-management contacts into the same email. I specifically stated that the matter had already been forwarded to IPM, that I had received no response from IPM, and that no meaningful action had been taken to resolve the problems. Then on 6 August, X1’s Complaints Team formally acknowledged my complaint, told me that it had been forwarded to the relevant manager for investigation, and stated that I would receive a full written response within 15 working days. And this is exactly where I have a problem. If the person sitting behind these emails had cockroaches in their own kitchen, inside cupboards and around the areas where they store and prepare their food — and those cockroaches had started getting into their bedroom — would they genuinely be happy to wait another 15 working days for an internal complaints procedure? Would you continue storing food there? Would you cook there? Would you be happy being told that the communal area is somebody else’s responsibility while you continued living in those conditions? This is not a complaint about a broken light bulb or some minor cosmetic maintenance issue. This is the kitchen I am expected to use every day to store and prepare my food. X1 has told me that communal areas are managed by Inspired Property Management (IPM) and therefore fall outside X1’s maintenance remit. Fine — there may be an arrangement between X1, the landlord, IPM/Fexco and whoever else is responsible for managing the building. But why should that become the tenant’s problem? I pay for accommodation that includes access to these communal facilities. I should not have to investigate the contractual relationship between different companies just to find somebody willing to take responsibility for a kitchen affected by cockroaches and outstanding disrepair. I reported the infestation on 29 July. I followed it up. I contacted X1. I contacted/copied IPM. I used the maintenance reporting mechanisms I was given. I escalated the matter formally. I contacted Liverpool City Council. What else exactly is a tenant supposed to do before somebody actually takes ownership of the problem? I have also raised the money I have lost because of this situation, including food that had to be discarded and additional food expenses because I have not felt able to safely store and prepare food in the kitchen. That issue also remains part of my complaint. So if X1 responds publicly to this review, I am genuinely not looking for another “we’re sorry to hear this” response. I would rather they answer one simple question: If this were your own kitchen, your own food and your own bedroom being affected by cockroaches, how long would YOU personally consider it reasonable to live like this while X1 and IPM worked out who was responsible? Because from a tenant’s perspective, whether the maintenance contract says X1, IPM, Fexco or another company is irrelevant to the immediate problem: somebody needs to take responsibility and actually resolve it.

Curated from public available sites from web

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