Question 1

When can I get my deposit back?

Accepted Answer

Your deposit will be returned to you within 30 days of the end of the rental period and you will be reminded if there are any deductions. DPS will contact you to arrange a refund.

Question 2

Are utilities included in the Plato House Liverpool?

Accepted Answer

Yes, all utility bills are included in the Plato House Liverpool rent, covering Internet, Water, Electricity, Gas, and Heating.

Question 3

Can I pay via bank transfer in Plato House Liverpool?

Accepted Answer

Yes, especially for international students, you can now make the payment by bank transfer. You can contact our professional consulting team for more details.

Question 4

Can I pay in instalments when renting Plato House?

Accepted Answer

If you have a British sponsor, you can pay the rent in four or nine instalments. If you don't have a British sponsor, unless you choose 'Leap Waiver ', you need to pay the full rent in advance.

Question 5

How do I sign my tenancy agreement for Plato House?

Accepted Answer

You need to go through three steps to sign the agreement to rent Plato House. First, you need to upload your ID card (passport) and student ID/admission notice, then pay the deposit, and finally sign the agreement.

Question 6

Can I have a friend stay overnight?

Accepted Answer

Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.

Question 7

How do I report a room maintenance issue?

Accepted Answer

Within 7 days of your arrival you will receive a checklist to complete and any issues you may find can be reported to property staff – who can then resolve them for you.

Question 8

When should I check out?

Accepted Answer

Your final check-out date is the end date of the tenancy. You can leave before the tenancy end date, you just need to sign at reception to inform the on-site property team that you have left and do not intend to return.

Question 9

Can I leave items in the room if I have booked the room for the next year?

Accepted Answer

If you have booked accommodation for the next year, but your current lease ends before the next lease begins, you will need to contact the on-site team to arrange a summer short-term lease to fill the gap.

Question 10

Can the apartment store my luggage after I move out?

Accepted Answer

No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.

Question 11

Can I pay in installments?

Accepted Answer

If you have a UK guarantor you can choose to pay in 4 or 9 installments, if you do not have a guarantor you will need to pay in full before arrival.

Question 12

Can I pay by bank transfer?

Accepted Answer

If you are an international student and cannot pay by direct debit or card then we have the option of bank transfer. Be aware that many banks charge a "transfer fee" and you will need to make sure that the money you send covers both the transfer fee and the full rent.

Plato House, Liverpool

Get up to £50 cashback on referrals

Get up to £50 cashback on referrals

Available Room Types

Deluxe Studio

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Premier Studio

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Premier Plus Studio

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Deluxe Plus Studio

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Premier Luxe Studio

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Available Room Types

Deluxe Studio

Features

Premier Studio

Features

Premier Plus Studio

Features

Deluxe Plus Studio

Features

Premier Luxe Studio

Features

Community Amenities

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Available Room Types

Deluxe Studio

Features

Premier Studio

Features

Premier Plus Studio

Features

Deluxe Plus Studio

Features

Premier Luxe Studio

Features

Available Room Types

Deluxe Studio

Features

Premier Studio

Features

Premier Plus Studio

Features

Deluxe Plus Studio

Features

Premier Luxe Studio

Features

Fees & Payments

House Rules

Cancellation Policy

No Visa No Pay

No Place No Pay

Details

Pets Policy

Double Occupancy Policy

Renewal Policy

Early Move-in Policy

Room Assignment Policy

Room Change Policy

Smoking Policy

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Plato House FAQs

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