Question 1

Is there a fee for booking a room?

Accepted Answer

Once you have selected your Nido room, a refundable deposit of £100 is required to secure your stay.

Question 2

does my room have internet

Accepted Answer

Yes, we have high speed Wifi in every Nido so you can always be connected. More information on how to connect will be provided upon your arrival.

Question 3

Are there any additional value-added services?

Accepted Answer

We work hard to make sure everything is covered during your stay. To clarify, your rent does not include the following items: Some of our Nidos have vending machines in them. All snacks and beverages in the vending machines will be at your own expense. You can pay for your laundry on a pay-as-you-go basis or book your room cleaning at reception for a flat fee. If you need any bedding, towels and/or kitchen equipment during your stay, you can purchase them through UniKitOut. We've partnered with UniKitOut to give you a wide selection and deliver to your door.

Question 4

When will my deposit be returned?

Accepted Answer

The apartment will hold your deposit with the TDS agency until it is returned to you. At the end of your rental period, the property will refund the deposit to you after inspection of the room. If the room is artificially damaged, the compensation will be deducted from the deposit.

Question 5

Do Heritage Court provide cleaners?

Accepted Answer

Yes, Heritage Court offer cleaning services every week. It is centred on students' lives and offers many considerate services.

Question 6

What room types are available at Heritage Court Liverpool?

Accepted Answer

You can choose an ideal room at Heritage Court Liverpool that fits your lifestyle and budget from the following room types: En-suite: A private bedroom with an ensuite bathroom, sharing the kitchen and living area with flatmates. Ideal for those who value both privacy and social life. En-suite rooms at Heritage Court start from £139/week. Non En-suite: A cost-effective private bedroom, sharing bathroom, kitchen, and living area with flatmates. Ideal for those seeking a balance in pricing, privacy, and community atmosphere. Non-en-suite rooms at Heritage Court Liverpool start from £126/week.

Question 7

How should I pay the rent at Heritage Court Liverpool?

Accepted Answer

If you don't have a UK bank account, you can pay the rent through international transfer services such as Flywire and BACS. If you wish to open a UK bank account during your stay in the UK, Heritage Court Liverpool will also accept direct debit payments.

Question 8

Is a deposit required to confirm a reservation?

Accepted Answer

You don't need to pay a large deposit. You can move in with peace of mind because you know Heritage Court apartments is a student-friendly apartment.

Question 9

Can I change rooms after check-in?

Accepted Answer

The apartment will try to arrange it. If a room is available and you have an understandable reason for wanting to change, the apartment can communicate to change rooms, please note that the price difference will be charged for changing rooms.

Question 10

Do you provide kitchen supplies and bedding?

Accepted Answer

These items are not included in your room as they tend to be personal items. However, we've partnered with UniKitOut and Rise & Fall (an eco-friendly option), so you can buy everything your room needs and have it ready for you when it arrives.

Question 11

does someone clean my room

Accepted Answer

Your stay does not include housekeeping. You can however contact the Nido team to book your cleaning for a small fee.

Question 12

What materials should be prepared when moving in

Accepted Answer

Upon check-in, the apartment front desk will need to see a form of photo identification (passport, driver's license, etc.). Proof of studies from your university, preferably an offer, will also be required, and the apartment may also require a copy for their records and upon request from the local council.

Heritage Court

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