Question 1

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 2

Can I apply for dual occupancy when renting Fontenoy apartments?

Accepted Answer

Most rooms larger than 23 square meters offer double occupancy. Both occupants need to submit their rental applications, indicating that they are moving in for two, to facilitate the modification of the Fontenoy apartments' price. Otherwise, the price of the Fontenoy apartments might be the total rent plus £50, then divided by the cost per tenant per week.

Question 3

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 4

What do I do if I'm a first-year student and I'm still waiting for my exam results?

Accepted Answer

If you are still waiting for your exam results and are not sure whether your desired university has admitted you, don't worry. You can still apply for Fontenoy apartments Liverpool. If you are an incoming undergraduate or first-year graduate student and your preferred university withdraws your admission notice, you may be eligible to terminate this agreement. You must provide a written certificate issued by the university stating that you have not been admitted within three days after the release of your results. Fontenoy apartments Liverpool will handle your contract and will not charge any penalties. It will also refund the deposit you have already paid.

Question 5

Do I have to pay a booking fee when renting Fontenoy apartments in Liverpool?

Accepted Answer

Fontenoy Liverpool does not charge a reservation fee. When you accept the room offer, you need to pay a deposit to reserve the room. The deposit will be guaranteed through the deposit guarantee service and refunded at the end of the lease term.

Question 6

Can I choose who I live with when renting Fontenoy apartments?

Accepted Answer

If you apply to live with a friend, you need to fill in the link and write down the roommate you want. Fontenoy apartments will contact and arrange it for you.

Question 7

Can I pay in instalments when renting Fontenoy apartments?

Accepted Answer

If you have a British sponsor, you can pay the deposit in three instalments. The first instalment needs to be paid three weeks before check-in. If you do not have a British sponsor, you need to pay the full rent six weeks before the start of the lease term.

Question 8

When is the due date for rent payment?

Accepted Answer

Please log in to your account to obtain the rent payment time and date. Generally, the rent needs to be paid in full one year in advance 10 days before the lease start date. Please refer to the specific time on the contract.

Question 9

How to pay rent?

Accepted Answer

Rent can be paid online, using a visa or master credit card, and it is also possible to pay with a card that is not your own.

Question 10

What is included in the rent?

Accepted Answer

All water, electricity, gas, internet, heating and contents insurance are included in the rent.

Question 11

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment. If you can’t remember clearly, you can consult the reservation consultant or after-sales teacher

Question 12

Can I choose a roommate?

Accepted Answer

If you have other small partners who book together, you can contact our consultant teacher of uhomes, and we will try our best to help you arrange

Fontenoy Apartments, Liverpool

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