Lit South Bank Residence

We really enjoyed our stay and felt very welcome. The staff were friendly and attentive, especially Fikayo, who was incredibly helpful. We really appreciated being able to leave our luggage at reception both before check-in and after check-out, which allowed us to enjoy London without worrying about our bags. The location is excellent, with many attractions within walking distance. We had a wonderful stay and would definitely come back! 😊

Southbank chapter is a great location with healthful staff very clean facilities. Good links to get around Central London. It was a very good find from booking.com. I would like to thank the staff members especially Nadia for being very helpful during check in to make it seamless.

This is truly an amazing place to stay. It's about a 3-5 minute walk to the subway station, and there are many famous attractions nearby. A 2-3 minute walk down the same street takes you to the Tate Modern. In front of the museum is the famous Millennium Bridge, which leads directly to St. Paul's Cathedral on the other side. Along the Thames, you can reach many other famous landmarks. It's incredibly convenient. Most importantly, the staff here are very friendly and always willing to help with any issues. I've stayed here for 10 nights, and as I'm about to take a short trip to Paris, carrying a large suitcase is quite inconvenient. Fortunately, the staff here solved this problem for me, allowing me to continue my journey smoothly. I'm so grateful to them. If I have the chance to visit London again, I will definitely choose this place. The room is comfortable, the location is excellent, and the staff are friendly. It's truly wonderful.

Over the course of a year, they had: 1) let someone else live in my private studio of what I believe is their highest grade (expensive as hell) 2) allowed maintenance into my room without notice despite our contract clearly stating they have to give me at least 24 hour notice. Once a worker came while I was asleep and undressed. Wild. The worker still forced their way in after coming out because I screamed. Not even a sorry from him. 3) They offered me compensation for only one week of rent despite having someone live in my apartment for up to 3 weeks. Now they don’t even answer to my emails about compensation. What I say after this point for obvious reasons may be considered a joke, but I’m an inch away from suing you guys and going public about this.

Please never join this. You will be deceived by the nice look but ; every room is a bathhouse,reception barely works (they have lost numerous of my Amazon deliveries), and the newly installed myPuP delivery gimmick is broken 90% of the time. Not to forget about the pricing of this — it will be the biggest number you will see this year honestly. Frankly , this is unacceptable for 2026. Do better.