CEG Drapery Place

Nice place with good ambience and spacious rooms with AC and TV, crowd is good and common space is decent

A really enjoyable place to live. The team are professional but also very approachable, which makes a big difference. Everything is handled quickly and smoothly. Great experience overall.

Amazing accommodation with an even better team. They are always available, helpful and kind. Any issues get sorted quickly and professionally. Couldn’t have asked for a better place to stay.

I’ve had such a positive experience here. The team go above and beyond to support residents and create a welcoming environment. Everything is well managed and it genuinely feels like a community.

Avoid this place if you value your sleep, safety, or basic living standards. It is unbelievably noisy here, especially late at night and in the early hours of the morning. Large groups of people, including people who do not even live in the building, regularly hang around in the courtyard, shouting, laughing and playing music from around 10 pm until 4 or 5 am. The windows provide almost no sound insulation, and the staff do absolutely nothing about it. You simply cannot get a decent night’s sleep here, any day of the week. The reception staff are rude and completely irresponsible. You can never find them during their supposed working hours. Every time I went to reception, I had to wait for more than half an hour before someone finally appeared, only to impatiently tell me to call them instead. Then when you call, they say they are on a break. It is honestly ridiculous. This is not a safe or reliable student accommodation. Management does not seem to care whether residents bring in non-residents, and there are often groups of outsiders gathering in the courtyard in the middle of the night, making noise and playing music because they have nowhere else to go. I have even seen four or five people sharing a single ensuite room. The staff never deal with any of this. The building is overcrowded, chaotic and unbearably noisy. The facilities are also old and poorly maintained. the water has come out green, with visible particles in it🤢. The hot water has never worked properly. Management keeps saying it is being repaired, but there is either no hot water at all or the water pressure is so weak that you cannot even shower properly.

One of the worst accommodation so unclean they wont even clean your room or shared kitchen before you move in. Requested so many times to clean it

My daughter is staying for 2 weeks in the summer. It is pretty filthy. There is cooked bacon in a pan in the cupboard. Belongings left behind. The room hasn’t been cleaned between occupants. No kettle. No hot water in the sink. Emails and text messages not responded to.

Grey, yellow, sorry, it's like McDonald's student accommodation. Low paid staff, boring building, no life adventure here. More like 2 years training to understand how franchises work.. The pure lack of imagination and inspiration is draining.

Be aware: I’m still waiting for my deposit refund 9 months after.

Absolutely shocking place. Filthy and dirty with most unhelpful management.

One of the best student accommodations! This is my third time moving back here, and every experience has been wonderful. The location is excellent, with easy access to public transport. Supermarkets, restaurants, cafés, bars, and everything you could need are just few steps away. The staff are all friendly and welcoming, but I would especially like to thank Michelle. She is such a lovely person always smiling, greeting everyone warmly, and going out of her way to help. Her kindness and positive attitude truly make a difference, and she always manages to put a smile on your face. Thank you, Michelle, and thank you to the entire team for making this such a great place to live.

I was a resident at Unite Students Drapery Place, and my experience has been extremely disappointing. I had belongings from my previous accommodation delivered to Unite Students, but I only received around half of my items. The missing items included my most valuable belongings — my entire suitcase and other boxes containing expensive shoes and clothing worth around £10,000. These items were clearly stolen or went missing while in their care. What has made this even worse is Unite Students complete lack of support. Every member of staff I spoke to kept saying they would call me back and provide updates, but I never received a single callback or meaningful update unless I was the one constantly chasing them first. The issue was raised in February, and it is now June, yet I still have had no proper help or resolution. After months of delays, they then decided to tell me that CCTV footage is deleted after 33 days, despite the fact that this issue was reported back in February. If the matter had been handled properly when first raised, this evidence could have been reviewed in time. Instead, because of their lack of urgency and poor handling of the situation, any chance of finding out what happened to my belongings has now been lost. They continue to say they are not responsible for the missing items, yet they have failed to provide any evidence that my belongings were properly looked after or that reasonable care was taken while the items were on their premises. At no point has anyone shown genuine concern, taken accountability, or even offered a basic apology. Losing around £10,000 worth of belongings is devastating enough, but the way this has been handled has made it far worse. The communication has been poor, the response has been dismissive, and the overall lack of care has been shocking. I would strongly advise anyone considering Unite Students Drapery Place to think very carefully. Based on my experience, your belongings may not be safe, and if something does go wrong, do not expect proper support, urgency, or accountability. If 0 stars was an option, this review would be exactly that.

I had an extremely stressful and unacceptable experience with Londonist, and I would strongly warn other students and tenants to be very careful before booking with them. On the first day I moved in, the bathroom hygiene condition was shocking and completely unacceptable. I was told that the property had already been cleaned twice, but the actual condition was still very poor. For accommodation aimed at students and international tenants, this level of hygiene was simply not acceptable. I contacted Londonist immediately and sent several emails within the first week asking to discuss ending the agreement and moving out because I did not feel comfortable or safe staying there. However, I received no proper response. I also tried calling their finance team and relevant staff multiple times, but the communication was extremely poor. Instead of helping me resolve the issue, they appeared to ignore and avoid the problem. Because there was no clear response or solution from Londonist, I had to move out and find temporary accommodation elsewhere at my own cost. This caused me a lot of stress, inconvenience, and additional financial pressure. What made the experience even worse was what happened afterwards. Several months later, instead of properly addressing my complaint or the poor condition of the property, I received further pressure from their finance team. I also received a phone call that I found intimidating and threatening, saying they would take legal action against me. After months of poor communication and no proper resolution, this felt extremely unfair and distressing. In my opinion, Londonist’s handling of this situation was unacceptable from beginning to end: poor hygiene, poor complaint handling, lack of communication, avoidance of responsibility, and then aggressive payment pressure afterwards. Based on my experience, I would not recommend Londonist, especially to international students who may not be familiar with the UK rental system. Please be very careful before signing anything or making any payment to them. For clarity, the photos attached to this review were taken at Drapery Place, which was one of the accommodation options rented through Londonist. They show the actual room condition I found on the first day I moved in, despite being told that cleaning had already been carried out.

Fantastic student accommodation. The team are consistently helpful and create a warm, friendly atmosphere. Any concerns are dealt with quickly and effectively. Would definitely stay again.

Hot water pressure has been extremely low for months. The keep sending maintenance, but nothing actually gets fixed. Really disappointing experience.

Pros: The staff at reception are good people, especially Ali, who genuinely went the extra mile to make every resident feel comfortable and help them meet other residents. Cons: Don't rent through Londonist DMC. I know the deal is good, but try reaching out to Unite Students and ask for the same deal. Unite Students will help you solve a room issue quickly and, most importantly, they ACTUALLY check the room before it is lent to you. Londonist DMC doesn't check, and you really have to push to solve the problem. Sadly, some rooms have mold since people make mistakes and flood their rooms (Has happened to someone while I was there). But you know it's business, man. Unless someone reports the mold and goes through the pain, nobody chooses to fix the issue, just so you don't have to deal with anything when you check in. Maybe cause they don't check the rooms, and mainly because they don't care, or it's normal for them. Common sense is not common. Plus, you might have silverfish popping out occasionally. I did. And mattresses are old and stained.

I give 1 star only because I cannot give 0. This is without any doubt the most disgusting, badly managed, and unacceptable place I have ever lived in. My room was handed over already dirty and needed immediate cleaning from day one. The whole accommodation is filthy — not just the rooms, but also the reception area, the stairs, the corridors, and basically every common space. They claim there are cleaners, but honestly it is impossible to understand what is actually being cleaned. The smell in this building is terrible. The courtyard smells of garbage, the corridors smell bad, and the carpets on every floor are clearly never properly vacuumed or cleaned. There is a constant sense of dirt and neglect everywhere. On top of that, the ventilation system does not work properly at all. I raised several tickets about it and nothing was ever done. Everything left in the room ends up smelling smoky and stale. It honestly feels like people smoke in their rooms and the terrible ventilation just spreads the smell everywhere. The mattress was another disaster — basically just metal springs. Sleeping on it was awful. The reception service was also shockingly unprofessional. On the first day of my arrival I asked about recycling and how to separate waste, and I was told that everything could be thrown into one single bin and then “they would open it and separate everything later.” Just say clearly that there is no proper recycling system, because that is the reality. The shared kitchen was by far the worst part. According to the contract, Londonist was supposed to clean it weekly. In three months, they literally never came even once. Never. Meanwhile the kitchen became more and more disgusting: grease everywhere, dirt everywhere, rubbish building up, horrible smell, and in the last month a complete invasion of flies swarming all around the kitchen and even into the corridor. It became impossible to enter, impossible to cook, and completely unhygienic. I opened many tickets, sent emails, spoke to people, and nothing happened. Absolutely nothing. The only thing they did was pass responsibility back and forth between Unite Students and Londonist. Endless excuses, zero action. Yes, students also have responsibility in shared spaces, but property management is basically nonexistent. If rules are not respected, then management should enforce them. That is literally their job. Instead, there was no control, no intervention, no cleaning, and no respect for even the most basic hygiene standards. And the “safety rules” they claim to have are just as inconsistent and meaningless as the rest of the management. They say they need to check who is sleeping in the residence for safety reasons. My sister visited me twice and my boyfriend visited me twice. Out of these four occasions, only once did they actually apply this so-called standard procedure. If this is really a rule, then it should be enforced every day, not randomly once in a while. Meanwhile, there were people in my flat clearly living with partners in single rooms for weeks, making noise, shouting late at night, and nobody said anything. So what exactly is this policy for? And even when they do apply it, they just make you sign a paper and then do not even check the next day whether that person has actually left or is still inside the residence. It is just fake management pretending to have rules. And do we want to talk about the people in the courtyard smoking weed with loud music until midnight, with nobody ever intervening? Completely unacceptable. The only positive thing about this place is the location. It is central and about 10 minutes walking from Tower Bridge. That is the only reason this review is not even worse. But for the price they charge, this place is a complete disgrace. Dirty, smelly, neglected, badly managed, and honestly embarrassing. Please do yourself a favour and do not book this place. There are surely many better options in London than living in these conditions.