Lit Drapery Place

I’ve stayed at Unite Students for 6 months before, and I actually decided to come back again for a second time — which probably says everything about my experience. Honestly, it’s been a really comfortable place to live. The staff are genuinely helpful and approachable, not just doing their job but actually trying to sort things out for you. Anytime I had a small issue or needed help with something, it was dealt with quickly and without any stress. The building feels safe and well looked after, and that’s something I really value. It’s also easy to meet people here, but at the same time you still have your own space when you need to focus or just relax. The location makes student life simple — close to uni and everything you need day to day. Coming back for a second stay felt like the right decision. It’s familiar, reliable, and just makes life easier as a student. I’d happily recommend it to anyone looking for a good student accommodation experience.

My daughter is staying for 2 weeks in the summer. It is pretty filthy. There is cooked bacon in a pan in the cupboard. Belongings left behind. The room hasn’t been cleaned between occupants. No kettle. No hot water in the sink. Emails and text messages not responded to.

I had an extremely stressful and unacceptable experience with Londonist, and I would strongly warn other students and tenants to be very careful before booking with them. On the first day I moved in, the bathroom hygiene condition was shocking and completely unacceptable. I was told that the property had already been cleaned twice, but the actual condition was still very poor. For accommodation aimed at students and international tenants, this level of hygiene was simply not acceptable. I contacted Londonist immediately and sent several emails within the first week asking to discuss ending the agreement and moving out because I did not feel comfortable or safe staying there. However, I received no proper response. I also tried calling their finance team and relevant staff multiple times, but the communication was extremely poor. Instead of helping me resolve the issue, they appeared to ignore and avoid the problem. Because there was no clear response or solution from Londonist, I had to move out and find temporary accommodation elsewhere at my own cost. This caused me a lot of stress, inconvenience, and additional financial pressure. What made the experience even worse was what happened afterwards. Several months later, instead of properly addressing my complaint or the poor condition of the property, I received further pressure from their finance team. I also received a phone call that I found intimidating and threatening, saying they would take legal action against me. After months of poor communication and no proper resolution, this felt extremely unfair and distressing. In my opinion, Londonist’s handling of this situation was unacceptable from beginning to end: poor hygiene, poor complaint handling, lack of communication, avoidance of responsibility, and then aggressive payment pressure afterwards. Based on my experience, I would not recommend Londonist, especially to international students who may not be familiar with the UK rental system. Please be very careful before signing anything or making any payment to them. For clarity, the photos attached to this review were taken at Drapery Place, which was one of the accommodation options rented through Londonist. They show the actual room condition I found on the first day I moved in, despite being told that cleaning had already been carried out.

One of the best student accommodations! This is my third time moving back here, and every experience has been wonderful. The location is excellent, with easy access to public transport. Supermarkets, restaurants, cafés, bars, and everything you could need are just few steps away. The staff are all friendly and welcoming, but I would especially like to thank Michelle. She is such a lovely person always smiling, greeting everyone warmly, and going out of her way to help. Her kindness and positive attitude truly make a difference, and she always manages to put a smile on your face. Thank you, Michelle, and thank you to the entire team for making this such a great place to live.

Booked a 2-week stay at this place through Londonist and paid an additional £99 for a cleaning service. This is what I arrived to — an absolute nightmare. There were stains all over the walls, visible rust and heavy watermarks around the shower area, and the worst part was the sink, which had hair and residue in it. This is not a matter of “different standards” — it was objectively unhygienic. Very disappointing experience overall, both in terms of the condition of the room and how the situation was handled afterward. I arrived in the evening, had a mental breakdown seeing this, and left the following morning after I was able to find another place. Worst experience I’ve ever had.