INTERNATIONAL VISA APPLICANTS ONLY NO VISA, NO PAY: Before your tenancy period has commenced: Should you fail to be granted your Visa before the tenancy agreement has commenced, you must: send an email from the email account you booked with to your property email address if already in residence confirming that you have failed to obtain the required Visa and that you wish to cancel the tenancy agreement, stating your full name, details of the property booked; and send the official notification of Visa failure that you have received from UK Visas & Immigration. These document(s) must be received by us within 3 calendar days from the date you receive this notification, and MUST be received before 20th September for academic year bookings. After your tenancy period has commenced: If your tenancy period has already commenced, and you have NOT collected your keys, you will be charged for the period from the ‘Tenancy Start Date’ to the date you provide us with evidence that you have not been granted a Visa, subject to a minimum of 4 weeks’ rent. If your Visa is revoked after collecting the keys you must notify the property team immediately (within 48 hours of receiving official notification) by emailing your property email address if in residence. You will be unable to remain at the property however will be held rent liable until a suitable replacement tenant is found, or until the end of any applicable legal notice period that applies under current legislation.

1ST YEAR APPLICANTS AND 1ST YEAR POSTGRADUATE STUDENTS ONLY NO PLACE, NO PAY: If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institution is withdrawn by the University or Higher Education Institution because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 calendar days of your results being published (and no later than 28th August, whichever date is sooner). The apartment will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different university because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you must: send an email from the email account you booked with to the apartment confirming that you wish to cancel your booking, stating your full name, details of the property booked; send the written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days (and no later than 28th August, whichever date is sooner) from the date your results are published. On receipt of the required documentation, it will be verified and, provided the apartment is satisfied, the apartment will cancel your agreement and process the refund of your deposit in full within 30 days. If you fail to provide the information within 3 days, you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. 2ND YEAR & SUBSEQUENT YEAR STUDENTS IMPORTANT: Once the offer has been accepted and the security deposit paid, the booking is complete, and you have entered a legally binding contract. You should be certain that you understand the terms of this legally binding contract before accepting it. You can cancel your tenancy agreement for up to 7 calendar days after the date of the booking, which is known as the Initial Cancellation Period, or ‘Cooling Off Period’, by sending an email to the apartment or to your property email address if already in residence. Providing your booking is cancelled within this Initial Cancellation Period, the apartment will refund your full security deposit. To apply to be released from this contract if you do not achieve the required grades and your place at university is withdrawn, you must: send an email from the email account you booked with to your property email address if already in residence confirming that you wish to cancel your booking, stating your full name, details of the property booked; send a letter from your university/college which confirms that the required results were not achieved, and that your place has been withdrawn. These document(s) must be received by us within 3 calendar days from the date you receive this confirmation. If you fail to provide the information within 3 calendar days, your deposit will not be refunded, and you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

Cancelling within the Initial Cancellation Period (‘Cooling Off Period’) You can cancel your tenancy agreement for up to 7 calendar days after the date of the booking, which is known as the Initial Cancellation Period, or ‘Cooling Off Period’. Providing your booking is cancelled within this Initial Cancellation Period, we will refund your full security deposit. Please note, refunding the deposit after cancelling the booking may take a number of weeks depending on where it is up to in the process of securing it with the tenancy deposit scheme, and we cannot influence the speed of this refund. Cancelling after the Initial Cancellation Period (‘Cooling Off Period’) If a tenant wishes to cancel the booking after the Initial Cancellation Period (‘Cooling Off Period’) has passed, the tenant remains liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. Cancelling after the Initial Cancellation Period (‘Cooling Off Period’), AFTER Collecting Keys and/or Taking up Occupation If a tenant wishes to cancel the booking after the Initial Cancellation Period (‘Cooling Off Period’) has passed,after collecting the keys and/or taking up occupation of the room, the tenant remains liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. IMPORTANT: The Apartment is under no obligation to enter into a Tenancy Agreement with any replacement tenant that is suggested by any existing tenant, or its representative or agent under this provision. Rooms that are re-let to a new tenant will be at the current market rate, and not necessarily at the rate the room was previously sold at.

INTERNATIONAL VISA APPLICANTS ONLY NO VISA, NO PAY: Before your tenancy period has commenced: Should you fail to be granted your Visa before the tenancy agreement has commenced, you must: send an email from the email account you booked with to your property email address if already in residence confirming that you have failed to obtain the required Visa and that you wish to cancel the tenancy agreement, stating your full name, details of the property booked; and send the official notification of Visa failure that you have received from UK Visas & Immigration. These document(s) must be received by us within 3 calendar days from the date you receive this notification, and MUST be received before 20th September for academic year bookings. After your tenancy period has commenced: If your tenancy period has already commenced, and you have NOT collected your keys, you will be charged for the period from the ‘Tenancy Start Date’ to the date you provide us with evidence that you have not been granted a Visa, subject to a minimum of 4 weeks’ rent. If your Visa is revoked after collecting the keys you must notify the property team immediately (within 48 hours of receiving official notification) by emailing your property email address if in residence. You will be unable to remain at the property however will be held rent liable until a suitable replacement tenant is found, or until the end of any applicable legal notice period that applies under current legislation.

1ST YEAR APPLICANTS AND 1ST YEAR POSTGRADUATE STUDENTS ONLY NO PLACE, NO PAY: If you are a prospective first year Undergraduate or Postgraduate student and your offer of a place at your preferred University or Higher Education Institution is withdrawn by the University or Higher Education Institution because you do not achieve the required entry grades, you may be eligible to be released from this agreement. You must provide written evidence from the University that you do not have a place within 3 calendar days of your results being published (and no later than 28th August, whichever date is sooner). The apartment will release you from the contract without penalty and refund the deposit paid. You may also be eligible to be released from this agreement if you are a prospective first year Undergraduate student and you choose to go to a different university because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you must: send an email from the email account you booked with to the apartment confirming that you wish to cancel your booking, stating your full name, details of the property booked; send the written rejection letter from your chosen university/college or UCAS, a screen shot of your UCAS status which confirms that the required results were not achieved, or a copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by us within 3 calendar days (and no later than 28th August, whichever date is sooner) from the date your results are published. On receipt of the required documentation, it will be verified and, provided the apartment is satisfied, the apartment will cancel your agreement and process the refund of your deposit in full within 30 days. If you fail to provide the information within 3 days, you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. 2ND YEAR & SUBSEQUENT YEAR STUDENTS IMPORTANT: Once the offer has been accepted and the security deposit paid, the booking is complete, and you have entered a legally binding contract. You should be certain that you understand the terms of this legally binding contract before accepting it. You can cancel your tenancy agreement for up to 7 calendar days after the date of the booking, which is known as the Initial Cancellation Period, or ‘Cooling Off Period’, by sending an email to the apartment or to your property email address if already in residence. Providing your booking is cancelled within this Initial Cancellation Period, the apartment will refund your full security deposit. To apply to be released from this contract if you do not achieve the required grades and your place at university is withdrawn, you must: send an email from the email account you booked with to your property email address if already in residence confirming that you wish to cancel your booking, stating your full name, details of the property booked; send a letter from your university/college which confirms that the required results were not achieved, and that your place has been withdrawn. These document(s) must be received by us within 3 calendar days from the date you receive this confirmation. If you fail to provide the information within 3 calendar days, your deposit will not be refunded, and you will remain liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

Cancelling within the Initial Cancellation Period (‘Cooling Off Period’) You can cancel your tenancy agreement for up to 7 calendar days after the date of the booking, which is known as the Initial Cancellation Period, or ‘Cooling Off Period’. Providing your booking is cancelled within this Initial Cancellation Period, we will refund your full security deposit. Please note, refunding the deposit after cancelling the booking may take a number of weeks depending on where it is up to in the process of securing it with the tenancy deposit scheme, and we cannot influence the speed of this refund. Cancelling after the Initial Cancellation Period (‘Cooling Off Period’) If a tenant wishes to cancel the booking after the Initial Cancellation Period (‘Cooling Off Period’) has passed, the tenant remains liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. Cancelling after the Initial Cancellation Period (‘Cooling Off Period’), AFTER Collecting Keys and/or Taking up Occupation If a tenant wishes to cancel the booking after the Initial Cancellation Period (‘Cooling Off Period’) has passed,after collecting the keys and/or taking up occupation of the room, the tenant remains liable for the rent for the whole length of the contracted tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let. IMPORTANT: The Apartment is under no obligation to enter into a Tenancy Agreement with any replacement tenant that is suggested by any existing tenant, or its representative or agent under this provision. Rooms that are re-let to a new tenant will be at the current market rate, and not necessarily at the rate the room was previously sold at.