Chapter Kings Cross, London N1 9JP

everything was perfect

Very good

I would recommend Chapter Kings Cross for its convenient location and excellent transport links, which make getting around London easy. As an international student, I also appreciate the opportunity to meet other students and have a sense of community while settling into a new city.

Andrea at Chapter Kings Cross is an absolute legend! 🌟 From the second I checked in, she had everything covered, breaking down all the details about the facilities, packages, and Wi-Fi super clearly. She always greets us with the best energy and a smile, making sure we’re always looked after. The other evening, reception was absolute chaos while I was waiting to get a spare room card. Even though it was incredibly busy, Andrea handled the crowd flawlessly, acknowledging every single person waiting without breaking a sweat. Watching her manage that lobby was literally like watching a Wonder Woman movie! 🦸‍♀️✨ If you're staying here, you're in great hands. Massive shoutout to Andrea for being a total superstar! 🙌

Horrible design of the building from inside, felt like a maze … and not in a good way. I felt Claustrophobic … god bless the students actually living there…

不要来。 入住三周热水两周有问题 问就是在修 两周只有一半的时间洗过热水澡 每天都会响火警 凌晨也会响 给人整崩溃了 尤其是有的中介 点名异乡好居 会推荐这里 千万不要来。。。 交600p/week的钱住11平的公寓 而且很多房型超级阴间 千万不要来。。。。。。。。

I’ve had a really positive experience at Chapter Kings Cross, and I especially want to thank Andrea, the Sky Flats Manager, for all of her help and support. Andrea is incredibly kind, helpful, and approachable. She always makes the whole process feel smooth and easy, and she genuinely goes out of her way to make sure everything is taken care of. Her professionalism and friendly attitude really make a difference. Thank you so much, Andrea, for all your help and for making my experience at Chapter Kings Cross such a positive one. It’s truly appreciated!

I would like to sincerely thank Sophie for all of her help with extending my contract. She was incredibly patient throughout the entire process, always taking the time to explain everything clearly and repeatedly checking with me to make sure everything was correct. She went above and beyond to help me, and her support made the whole process so much smoother. I’m truly grateful for everything she did. Thank you so much, Sophie!

If I could give this place zero stars, I would. I booked it hoping to save some money, but I ended up spending even more because I had to leave immediately and find another place in London at the last minute. The moment I walked into the room, it felt like an oven. There was no AC, it was extremely hot, and I knew I wouldn’t be able to sleep there. When I asked for a refund because I was checking out right away, the person at the front desk literally laughed in my face. The staff was not friendly or helpful at all. I’m a frequent traveler and also a host in LA, so I understand how important it is for photos and listings to accurately represent a property. This was one of the most misleading listings I’ve ever encountered. Online, they make it look like a nice, stylish place, but in person it feels much more like a hostel or student accommodation. There were kids running around, it was loud, and the overall atmosphere was completely different from what the listing suggests. Even entering the property was inconvenient—you have to go through a small gate with the key, basically one person at a time. What bothered me most was how different the reality was from what was advertised, combined with their refusal to refund me even though I left immediately. It honestly made me wonder how often guests arrive, realize it isn’t what they expected, leave, and still lose their money. I tried staying here to save money and ended up paying almost double after having to book somewhere else last minute. Based on my experience, I absolutely do not recommend this place.

I had an amazing stay at Chapter King’s Cross! I booked through Booking.com, and everything was wonderful from start to finish. The staff were all very friendly and welcoming, but Andrea really stood out with her exceptional kindness and helpfulness. She made my stay even more enjoyable. I will definitely come back next year and highly recommend Chapter King’s Cross to anyone visiting London!

I’m In Love With This Place… Excellent Location As Well..

I had a very lovely stay in Chapter Kings Cross for two months. Clean tidy rooms and good facilities. Absolutely recommended.