Question 1

When I make a reservation, is the advance rent paid a deposit? How to refund?

Accepted Answer

Advance Rent is prepaid rent, used as a deposit. After you successfully check in, Advance rent will be deducted from your rent and will not be refunded.

Question 2

Where is Student Living Heights​ located in London?

Accepted Answer

Student Living Heights is​ located at 312 Goswell Road, London EC1V 7AF, United Kingdom.

Question 3

What types of rooms are available at Unite Students Student Living Heights?

Accepted Answer

Various Studios of Premium, Basic, and Classic levels are provided by Unite Students Student Living Heights.

Question 4

What is included in the rent for Unite Student Living Heights​?

Accepted Answer

The rent for Unite Student Living Heights includes heating, water, gas, electricity, Wi-Fi, and the Unite Students app.

Question 5

Is there a reception and security on site at Student Living Heights​?

Accepted Answer

Yes. Student Living Heights is equipped with a reception and 24/7 security.​

Question 6

What on-site facilities are included at Unite Student Living Heights?

Accepted Answer

Unite Student Living Heights offers many top amenities, like a new common area equipped with sofas, a TV, ping pong, and free hot drinks, a new study space, bike storage, and laundry.

Question 7

Which universities are close to Student Living Heights?

Accepted Answer

Top universities close to Student Living Heights, London, include City University, UCL, KCL, and Newcastle University London.

Question 8

When is the due date for rent payment?

Accepted Answer

Please log in to the Account of Unite Students, enter the Booking page, and click on the Tenancy agreement file. In the YOUR PAYMENT SCHEDULE BREAKDOWN part of the document, you can find the deadline for paying rent and the corresponding rent amount. [DATE] is the rent payment deadline (the format is day/month/year) [AMOUNT] is the amount of rent that needs to be paid

Question 9

What is Internal “Health checks” for hot cities’ bookings？

Accepted Answer

Students will be asked to provide their university offer or a screenshot of the university portal showing their name and enough information to confirm the student has completed the application process.↵↵For a small sample of students, Supplier might check with their university partners if they can confirm the offers and information are genuine.↵↵If the student doesn’t reply to any of the 3 attempts, Supplier will have a red flat to this booking.↵↵If Supplier still cannot get any contact from the student, Supplier will cancel the booking.

Question 10

How do I pay rent for Unite Student Living Heights​?

Accepted Answer

There are two ways to pay the apartment rent, online payment or bank wire transfer 1. For online payment, please log in to the Account of Unite Students, click the Payments page, enter the rent amount to be paid in the dialog box, click the Pay button, and enter the payment card information. If it is a British savings card, select the Debit card type (the corresponding Billing address needs to be changed to a British address), if it is a Chinese credit card, select the Credit card type (the billing address remains the domestic address) 2. For bank wire transfer, please log in to the Account of Unite Students and click Booking page, download the Bank Transfer Info file, communicate with the bank in advance, and bring the corresponding materials to the bank counter or self-service money transfer machine for remittance. In the remittance postscript, please fill in the personal reservation information (refer to the content required in the bank_tranfer_info file). The wire transfer does not arrive in real time , please be sure to wire transfer 1-2 weeks before the deadline to ensure that the funds arrive on time. Since the bank will charge a cross-border payment service fee, please pay the required rent + service fee when paying the fee to ensure that the full amount arrives.

Question 11

My check-in time is inconsistent with my appointment time (check in slot), and is it possible to che

Accepted Answer

If you arrive on the same day but are only tens of minutes to a few hours late, you can wait at the front desk, and the staff will serve you after processing the students who have made an appointment. If you arrive on a different day, please click "Edit" in the check in summary of the Unite APP, and then choose a new check-in time that suits you. The apartment will also provide emergency contact information, which can be dialed at the entrance of the apartment or in a prominent place at the front desk. Alternatively, you can call the apartment's Emergency Control Center (UK) on 03003031611, and they will coordinate staff to help you.

Question 12

I have a special discount for Student Living heights​ when I make a reservation, how can I redeem it

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Student Living Heights, London

Get up to £50 cashback on referrals

Get up to £50 cashback on referrals

Available Room Types

Medium Studio

Features

Small Studio

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Available Room Types

Medium Studio

Features

Small Studio

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Community Amenities

Book Your Room

Available Room Types

Medium Studio

Features

Small Studio

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Available Room Types

Medium Studio

Features

Small Studio

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Fees & Payments

House Rules

Cancellation Policy

No Visa No Pay

No Place No Pay

Refund Guarantees Time Limit

Details

Pets Policy

Double Occupancy Policy

Renewal Policy

Early Move-in Policy

Refund Policy

Room Assignment Policy

Room Change Policy

Subletting Policy

Termination Policy

Smoking Policy

Student Living Heights FAQs

FAQs

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