Question 1

When is the due date for rent payment?

Accepted Answer

You need to log in to the apartment account and click booking, enter the contract, check the due date for rent payment written on the contract, and pay the rent before the due date

Question 2

Can rent be paid in installments?

Accepted Answer

You can choose up to two installments, no need for a British guarantor, parents can guarantor installments, free installments, no additional fees

Question 3

How many days do I need to sign the contract after receiving it?

Accepted Answer

After the contract comes out, you need to pay the deposit within 7 days and sign the contract, otherwise the contract will automatically expire

Question 4

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 5

Are roommates optional?

Accepted Answer

The clv apartment does not support the query of the nationality and gender of the roommate, which belongs to the privacy of the students, and the apartment will not inform

Question 6

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 7

How to check in after the reservation is successful

Accepted Answer

Students are required to bring their own passports to the front desk of the apartment to check in, and they can also bring the reservation contract with them in case of emergencies

Question 8

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 9

How to check in during non-working hours?

Accepted Answer

If the student arrives at the apartment during non-working hours, it is best to send an email to inform the apartment in advance, so that the apartment can arrange check-in

Question 10

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Question 11

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 12

How will the deposit be refunded to me?

Accepted Answer

The deposit paid will be checked by the apartment after the student checks out. If there is no problem, the apartment will be refunded to the student in about 28 working days

McMillan Student Village

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