Question 1

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 2

Do I have to pay council tax at Artisan Heights?

Accepted Answer

If you're a full-time student living at Artisan Heights, you're usually exempt from paying council tax. Just make sure to provide proof of your student status (e.g. a council tax exemption certificate) if requested by the local authority.

Question 3

What bills do I need to pay at Artisan Heights?

Accepted Answer

At Artisan Heights, your rent typically includes bills such as electricity, water, heating, and internet. This means you won't usually need to budget separately for utilities, making it easier to manage your monthly expenses.

Question 4

Can I book Artisan Heights without paying the Advance Rent Payment?

Accepted Answer

In most cases, you'll need to pay the advance rent to confirm your booking at Artisan Heights. However, if you're unable to pay immediately due to financial hardship or waiting on student loans, you should contact the accommodation team to discuss your options.

Question 5

What is advance rent? Do I still need to pay a deposit for Artisan Heights?

Accepted Answer

Advance rent is a portion of your rent paid upfront to secure your room at Artisan Heights. This is usually deducted from your total rent. Most accommodations like Artisan Heights don't require a separate damage deposit, but confirm with the provider to be sure.

Question 6

Can I share a studio room with someone else at Artisan Heights?

Accepted Answer

Studio rooms at Artisan Heights are typically for single occupancy, but some accommodations may allow dual occupancy if both tenants are students and registered. Always check with the property manager before making arrangements.

Question 7

When is the due date for rent payment?

Accepted Answer

Please log in to the Account of Unite Students, enter the Booking page, and click on the Tenancy agreement file. In the YOUR PAYMENT SCHEDULE BREAKDOWN part of the document, you can find the deadline for paying rent and the corresponding rent amount. [DATE] is the rent payment deadline (the format is day/month/year) [AMOUNT] is the amount of rent that needs to be paid

Question 8

What is Internal “Health checks” for hot cities’ bookings？

Accepted Answer

Students will be asked to provide their university offer or a screenshot of the university portal showing their name and enough information to confirm the student has completed the application process.↵↵For a small sample of students, Supplier might check with their university partners if they can confirm the offers and information are genuine.↵↵If the student doesn’t reply to any of the 3 attempts, Supplier will have a red flat to this booking.↵↵If Supplier still cannot get any contact from the student, Supplier will cancel the booking.

Question 9

How to pay rent?

Accepted Answer

There are two ways to pay the apartment rent, online payment or bank wire transfer 1. For online payment, please log in to the Account of Unite Students, click the Payments page, enter the rent amount to be paid in the dialog box, click the Pay button, and enter the payment card information. If it is a British savings card, select the Debit card type (the corresponding Billing address needs to be changed to a British address), if it is a Chinese credit card, select the Credit card type (the billing address remains the domestic address) 2. For bank wire transfer, please log in to the Account of Unite Students and click Booking page, download the Bank Transfer Info file, communicate with the bank in advance, and bring the corresponding materials to the bank counter or self-service money transfer machine for remittance. In the remittance postscript, please fill in the personal reservation information (refer to the content required in the bank_tranfer_info file). The wire transfer does not arrive in real time , please be sure to wire transfer 1-2 weeks before the deadline to ensure that the funds arrive on time. Since the bank will charge a cross-border payment service fee, please pay the required rent + service fee when paying the fee to ensure that the full amount arrives.

Question 10

My check-in time is inconsistent with my appointment time (check in slot), and is it possible to che

Accepted Answer

If you arrive on the same day but are only tens of minutes to a few hours late, you can wait at the front desk, and the staff will serve you after processing the students who have made an appointment. If you arrive on a different day, please click "Edit" in the check in summary of the Unite APP, and then choose a new check-in time that suits you. The apartment will also provide emergency contact information, which can be dialed at the entrance of the apartment or in a prominent place at the front desk. Alternatively, you can call the apartment's Emergency Control Center (UK) on 03003031611, and they will coordinate staff to help you.

Question 11

When I make a reservation, is the advance rent paid a deposit? How to refund?

Accepted Answer

Advance Rent is prepaid rent, used as a deposit. After you successfully check in, Advance rent will be deducted from your rent and will not be refunded.

Question 12

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Artisan Heights, Manchester

Get up to £50 cashback on referrals

Get up to £50 cashback on referrals

Available Room Types

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PARTLY ACCESSIBLE ENSUITE

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Extra Large Ensuite

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WHEELCHAIR ACCESSIBLE STUDIO

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Large Studio

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Extra Large Studio

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Small Ensuite

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Medium Ensuite

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Available Room Types

Large Ensuite

Features

PARTLY ACCESSIBLE ENSUITE

Features

Extra Large Ensuite

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WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

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Extra Large Studio

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Small Ensuite

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Medium Ensuite

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Book Your Room

Available Room Types

Large Ensuite

Features

PARTLY ACCESSIBLE ENSUITE

Features

Extra Large Ensuite

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Extra Large Studio

Features

Small Ensuite

Features

Medium Ensuite

Features

Available Room Types

Large Ensuite

Features

PARTLY ACCESSIBLE ENSUITE

Features

Extra Large Ensuite

Features

WHEELCHAIR ACCESSIBLE STUDIO

Features

Large Studio

Features

Extra Large Studio

Features

Small Ensuite

Features

Medium Ensuite

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