Question 1

Can I change the shower head?

Accepted Answer

The apartment offers free replacement of the showerhead four times a year. You can also replace it yourself, but you need to keep the original showerhead to restore it when you move out. You can check out the previous live stream we did at the apartment!

Question 2

If the refrigerator or other appliances have issues not caused by human factors during use, will the

Accepted Answer

If there is any damage, you can report it directly at the front desk, and the apartment will arrange for maintenance personnel to inspect it. However, since SG is a new building and the furniture has only been in use for about a year, the chances of the new furniture being damaged are very low. Additionally, the maintenance staff will also determine whether the damage was caused intentionally.

Question 3

Are there still parts that haven't been completed? Is the newly renovated area likely to have high f

Accepted Answer

Currently, all the available units are in completed buildings, so students don't need to worry about the mess outside. We inspected the site and found that most of the scaffolding has been removed. The new Building D is now having its glass installed, so there shouldn't be too much noise. Regarding the formaldehyde issue, it's compliant with the standards for residents in the UK before being rented out, so there's no need to be concerned. The students who have already moved in, including those in ensuite rooms, have not reported any sound insulation problems, so it won't affect your daily study and rest.

Question 4

Can I really get the cashback? Are there any conditions?

Accepted Answer

The rebate from sqg mainly consists of two parts: one part is the rebate provided by uhhomes.com, and the other part is the rebate from the apartment, which can be combined.

Question 5

Is there a problem with insufficient heating?

Accepted Answer

Heating issues are a common problem in UK student accommodations. Unlike in China, where you can wear short sleeves indoors due to the heating, most temperatures here aren’t too high but still won't be very cold. Everyone has a different perception of temperature; those who feel colder can consider buying a thicker blanket or asking the front desk if they can get a small heating appliance.

Question 6

Will the heating automatically turn off?

Accepted Answer

If the temperature reaches the maximum set level, the heating will automatically turn off. If it drops below the specified temperature, the heating will automatically turn on. This works on the same principle as air conditioning cooling.

Question 7

Are the prices listed on the app the final contract prices?

Accepted Answer

Let me explain to my classmates first, 1. The discounted price shown with a line is calculated by including the cash back from uhones.com, the cash back from the apartment, and any rent discounts (such as a one-time payment discount of XX%, if applicable). 2. The contract price is the price agreed upon in the contract between the student and the apartment, which is not the discounted price shown with a line. You can refer to the price before the line for context, but the specific terms will be detailed in the contract.

Question 8

Which floor and direction are better?

Accepted Answer

The more popular rooms are on the higher floors facing east and south, as they have great lighting and views. The east side has no obstructions, allowing for a far-reaching view; the south side is slightly blocked by the neighboring PG, but it doesn't have much impact.

Question 9

How is the sound insulation? Will there be noise from the construction of other buildings behind?

Accepted Answer

Basically, the students currently living here, including those in ensuite rooms, have not reported any soundproofing issues. Future construction will also take place during weekday working hours, so it won't affect the students' daily studies and rest.

Question 10

I've seen comments saying that studio apartments have poor sound insulation. Is the soundproofing re

Accepted Answer

Actually, that's not the case. We have colleagues living in the apartment, and the soundproofing is really good. Once the windows and doors are closed, you hardly hear anything, so you can feel safe living there!

Question 11

Will the cashback be given to me in the form of a direct deduction from the rent?

Accepted Answer

The SQG cashback is mainly divided into two parts. One part is the cashback provided by uhc.com, which comes from the commission the apartment pays to uhc.com. A portion of this commission is given to students as a benefit. This part will be directly credited to your uhc.com account after the apartment pays the commission to uhc.com, and at that time, you will be able to withdraw it. The other part is the cashback provided by the apartment. Generally, SQG apartments will directly deduct it from a certain rent period. The specific rent period for the deduction will be based on the apartment’s notification.

Downing Square Gardens

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