Question 1

What amenities are available at Quay Point?

Accepted Answer

Residents can enjoy common areas, bike storage, laundry facilities, and outdoor spaces for socializing.

Question 2

Is there a laundry facility on-site?

Accepted Answer

Yes, there is a shared laundry room equipped with washing machines and dryers.

Question 3

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 4

How close is Quay Point to universities?

Accepted Answer

Quay Point is conveniently located near several institutions, including Northumbria University and Newcastle University, with a 15-minute walk.

Question 5

What types of rooms are available at Quay Point in Newcastle?

Accepted Answer

Quay Point Newcastle offers a range of en-suite rooms within shared flats, each with a private bathroom and shared kitchen and living space.

Question 6

How secure is the accommodation at Quay Point?

Accepted Answer

Quay Point features 24-hour security, CCTV surveillance, and secure entry systems to ensure resident safety.

Question 7

Are utility bills included in the rent?

Accepted Answer

Yes, rent at Quay Point covers all utility bills, including water, electricity, heating, and Wi-Fi.

Question 8

Is there any on-site management or maintenance support?

Accepted Answer

Yes, there is an on-site team available to help with maintenance issues and general assistance throughout your stay.

Question 9

When is the due date for rent payment?

Accepted Answer

Please log in to the Account of Unite Students, enter the Booking page, and click on the Tenancy agreement file. In the YOUR PAYMENT SCHEDULE BREAKDOWN part of the document, you can find the deadline for paying rent and the corresponding rent amount. [DATE] is the rent payment deadline (the format is day/month/year) [AMOUNT] is the amount of rent that needs to be paid

Question 10

What is Internal “Health checks” for hot cities’ bookings？

Accepted Answer

Students will be asked to provide their university offer or a screenshot of the university portal showing their name and enough information to confirm the student has completed the application process.↵↵For a small sample of students, Supplier might check with their university partners if they can confirm the offers and information are genuine.↵↵If the student doesn’t reply to any of the 3 attempts, Supplier will have a red flat to this booking.↵↵If Supplier still cannot get any contact from the student, Supplier will cancel the booking.

Question 11

How to pay rent?

Accepted Answer

There are two ways to pay the apartment rent, online payment or bank wire transfer 1. For online payment, please log in to the Account of Unite Students, click the Payments page, enter the rent amount to be paid in the dialog box, click the Pay button, and enter the payment card information. If it is a British savings card, select the Debit card type (the corresponding Billing address needs to be changed to a British address), if it is a Chinese credit card, select the Credit card type (the billing address remains the domestic address) 2. For bank wire transfer, please log in to the Account of Unite Students and click Booking page, download the Bank Transfer Info file, communicate with the bank in advance, and bring the corresponding materials to the bank counter or self-service money transfer machine for remittance. In the remittance postscript, please fill in the personal reservation information (refer to the content required in the bank_tranfer_info file). The wire transfer does not arrive in real time , please be sure to wire transfer 1-2 weeks before the deadline to ensure that the funds arrive on time. Since the bank will charge a cross-border payment service fee, please pay the required rent + service fee when paying the fee to ensure that the full amount arrives.

Question 12

My check-in time is inconsistent with my appointment time (check in slot), and is it possible to che

Accepted Answer

If you arrive on the same day but are only tens of minutes to a few hours late, you can wait at the front desk, and the staff will serve you after processing the students who have made an appointment. If you arrive on a different day, please click "Edit" in the check in summary of the Unite APP, and then choose a new check-in time that suits you. The apartment will also provide emergency contact information, which can be dialed at the entrance of the apartment or in a prominent place at the front desk. Alternatively, you can call the apartment's Emergency Control Center (UK) on 03003031611, and they will coordinate staff to help you.

Quay Point, Newcastle

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WHEELCHAIR ACCESSIBLE ENSUITE

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Available Room Types

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WHEELCHAIR ACCESSIBLE ENSUITE

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Available Room Types

Extra Large Ensuite

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WHEELCHAIR ACCESSIBLE ENSUITE

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Available Room Types

Extra Large Ensuite

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WHEELCHAIR ACCESSIBLE ENSUITE

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House Rules

Cancellation Policy

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Double Occupancy Policy

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Quay Point FAQs

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