When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Can I move in before paying the rent?

All rent due must be paid upon check-in.

When can I move into the apartment?

A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

No, pets of any size are not allowed.

Do I need to pay property taxes?

If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.

When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.

Can I move in before paying the rent?

All rent due must be paid upon check-in.

When can I move into the apartment?

A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

No, pets of any size are not allowed.

Do I need to pay property taxes?

If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.

The Shield

Clarence Street, Newcastle NE2 1YN, United Kingdom

From

£142/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

£150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

£150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

HOUSE RULES

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

Double occupancy rooms: Bronze Studio: Increase of £0 per Week

House Rules

Cancellation Policy

No Visa No Pay

Please provide supporting evidence (e.g. UCAS notification or visa refusal) o your Residents' Team within 72 hours of receiving it. Your advance rent payment will then be refunded. If you receive this…

No Place No Pay

Refund Guarantees Time Limit

lf you booked online or by phone and have not viewed the accommodaion in person, you have a 72-hour cooling-off period after booking (reduced to 24 hours from 1st August 2026). During this period, you…

Details

Cancellation Before Countersigning If you cancel your booking before the agreement is countersigned, your advance rent payment will be refunded. Cooling Off Period If you booked online or by phone an…

Double Occupancy Policy

Double occupancy rooms: Bronze Studio: Increase of £0 per Week

FAQ?

Shoot up!!

FAQs

Please enter the Student Portal interface of your apartment, click the panyment to view the interface, you can check the rent payment deadline, please pay the rent before the due date.

Please enter the Student Portal interface of your apartment, click panyment to view the interface, you can check the rent payment deadline and pay the rent online with Visa/Master card, please pay the rent before the due date. Please note that the type of payment card must be one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron, please ensure that there is sufficient credit, fill in the account information accurately, and the bank opens and supports this payment behavior. Payment cards do not need to be present in person. 2. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 3. Payment by phone: call the apartment and provide account information to complete the payment. 4. On-site payment: Students who have arrived at the local area before the rent payment deadline can choose to pay on the spot at the front desk of the apartment.

Apartments under Frseh are paid rent in four installments by default

Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.

The deposit will be open for payment 10 days before the start of the contract. Since the standards of each apartment building are different, the amount of the deposit and whether it needs to be paid will vary. Please log in to your payment interface to check whether you need to pay the deposit and the corresponding amount. When moving out of the apartment later, the apartment will determine the refund amount of the deposit based on the property status of the room.

NEARBY

Nearby

Subway Station

ManorsJesmondMonument

Nearby

Bus Station

Portland Road-Shield CourtSandyfordJohn Dobson Street

Nearby

Train

ManorsNewcastleHeworth

Nearby

Subway Station

Manors

0.43 km

Jesmond

0.89 km

Monument

0.92 km

Haymarket

0.96 km

Byker

1.23 km

Bus Station

Portland Road-Shield Court

0.38 km

Sandyford

0.56 km

John Dobson Street

0.77 km

Monument New Bridge Street

0.78 km

Train

Manors

0.55 km

Newcastle

1.42 km

Heworth

3.82 km

Dunston

3.96 km

Metrocentre

4.63 km

School

Northumbria University Faculty of Business and Law

0.34 km

Department of Psycholgy

0.56 km

Northumbria University

0.57 km

Brain, Performance and Nutrition Research Centre

0.62 km

Newcastle University

1.17 km

Supermarket

Tesco Express

0.79 km

Sainsbury's Local

0.91 km

Shopping Center

Northumberland Street Market

0.90 km

Central Arcade

0.98 km

Sidgate Eldon Square

1.03 km

Eldon Square

1.03 km

Fruit & Nut Company

1.04 km

Fitness

Yoga X Life Newcastle | YogaTherapies

0.21 km

CrossFit Tyneside

0.63 km

Ruby Halford

0.65 km

Happy Yoga Newcastle

0.67 km

BodyZone Ladies Fitness

0.68 km

Café

The Factory Kitchen

0.10 km

Shieldfield Forum Community Café

0.15 km

Moji Restaurant & Karaoke

0.31 km

CCE Restaurant & Cafe

0.36 km

Cafe Central (taste Northumbria)

0.57 km

Restaurant

Zapatista Burrito Bar

0.81 km

Fat Hippo Newcastle

0.91 km

Portofino Restaurant

0.91 km

The Botanist Bar & Restaurant Newcastle

0.94 km

Côte Newcastle

1.00 km

Bank

Coutts & Co

0.73 km

Handelsbanken Newcastle Saville Row

0.77 km

Nationwide Building Society

0.78 km

NatWest Newcastle upon Tyne Northumberland Street

0.83 km

Post Office

0.84 km

Hospital/Pharmacy

Sandyford Ambulance Station

0.57 km

Health Improvement Team Newcastle

0.58 km

Wideopen Medical Centre

0.76 km

Fitzroy Surgery Newcastle

0.81 km

Benfield Park Medical Group

1.01 km

Airport

Newcastle International Airport

9.82 km

The Shield

Clarence Street, Newcastle NE2 1YN, United Kingdom

From

£142/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

£150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Security deposit

£150 GBP. Deposit is refundable at the end of the the contract,less any deductions for damage, rent or other charges outstanding.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

HOUSE RULES

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

Double occupancy rooms: Bronze Studio: Increase of £0 per Week

House Rules

Cancellation Policy

No Visa No Pay

No Place No Pay

Refund Guarantees Time Limit

Details

Double Occupancy Policy

Double occupancy rooms: Bronze Studio: Increase of £0 per Week

FAQ?

Shoot up!!

FAQs

Please enter the Student Portal interface of your apartment, click the panyment to view the interface, you can check the rent payment deadline, please pay the rent before the due date.

Apartments under Frseh are paid rent in four installments by default

NEARBY

Nearby

Subway Station

ManorsJesmondMonument

Nearby

Bus Station

Portland Road-Shield CourtSandyfordJohn Dobson Street

Nearby

Train

ManorsNewcastleHeworth

Nearby

Subway Station

Manors

0.43 km

Jesmond

0.89 km

Monument

0.92 km

Haymarket

0.96 km

Byker

1.23 km

Bus Station

Portland Road-Shield Court

0.38 km

Sandyford

0.56 km

John Dobson Street

0.77 km

Monument New Bridge Street

0.78 km

Train

Manors

0.55 km

Newcastle

1.42 km

Heworth

3.82 km

Dunston

3.96 km

Metrocentre

4.63 km

School

Northumbria University Faculty of Business and Law

0.34 km

Department of Psycholgy

0.56 km

Northumbria University

0.57 km

Brain, Performance and Nutrition Research Centre

0.62 km

Newcastle University

1.17 km

Supermarket

Tesco Express

0.79 km

Sainsbury's Local

0.91 km

Shopping Center

Northumberland Street Market

0.90 km

Central Arcade

0.98 km

Sidgate Eldon Square

1.03 km

Eldon Square

1.03 km

Fruit & Nut Company

1.04 km

Fitness

Yoga X Life Newcastle | YogaTherapies

0.21 km

CrossFit Tyneside

0.63 km

Ruby Halford

0.65 km

Happy Yoga Newcastle

0.67 km

BodyZone Ladies Fitness

0.68 km

Café

The Factory Kitchen

0.10 km

Shieldfield Forum Community Café

0.15 km

Moji Restaurant & Karaoke

0.31 km

CCE Restaurant & Cafe

0.36 km

Cafe Central (taste Northumbria)

0.57 km

Restaurant

Zapatista Burrito Bar

0.81 km

Fat Hippo Newcastle

0.91 km

Portofino Restaurant

0.91 km

The Botanist Bar & Restaurant Newcastle

0.94 km

Côte Newcastle

1.00 km

Bank

Coutts & Co

0.73 km

Handelsbanken Newcastle Saville Row

0.77 km

Nationwide Building Society

0.78 km

NatWest Newcastle upon Tyne Northumberland Street

0.83 km

Post Office

0.84 km

Hospital/Pharmacy

Sandyford Ambulance Station

0.57 km

Health Improvement Team Newcastle

0.58 km

Wideopen Medical Centre

0.76 km

Fitzroy Surgery Newcastle

0.81 km

Benfield Park Medical Group

1.01 km

Airport

Newcastle International Airport

9.82 km

The Shield

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Shared Community

Room Types Available

Ensuite Rooms

Studio Rooms

Payment and Fees

Utilities Included

Security deposit

Mode Of Payment

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Subway Station

Bus Station

Train

Nearby

The Shield

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Shared Community

Room Types Available

Ensuite Rooms

Studio Rooms

Payment and Fees

Utilities Included

Security deposit

Mode Of Payment

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Subway Station

Bus Station

Train

Nearby