When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

Can I move in before paying the rent?

All rent due must be paid upon check-in.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

Can I smoke inside the room?

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Do I need to pay property taxes?

If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

How do I collect my access card?

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

When I make a reservation, is the deposit I paid a deposit? How to refund?

The deposit is a deposit and is not deductible from the rent. After the booking is completed, your deposit will be handed over to a third-party agency in the UK to keep the deposit. It will be refunded according to the degree of damage to the room facilities (severe damage) until the end of the lease period when you check-out Some or all of the deposit may be deducted, so you must report for repairs in time if any facilities in the room are damaged)

Can I move in before paying the rent?

All rent due must be paid upon check-in.

Can I check in early?

Students who need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the contract and paying extra rent

Can I smoke inside the room?

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Do I need to pay property taxes?

If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

How do I collect my access card?

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Yugo Austen House

Back Of The Walls, Southampton SO14 3LS, United Kingdom

Room Types Available

Ensuite Rooms

An en-suite room is a bedroom that includes a private bathroom attached to the room. It offers greater privacy and convenience.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£159 / week

Studio Rooms

A studio room is a self-contained living space that typically includes a bedroom, a kitchenette, and a private bathroom all in one room. It is designed for single occupancy.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£214 / week

Apartment Rooms

An apartment is a self-contained living space that typically includes a bedroom, a kitchenette, and a private bathroom all in one room. It is designed for single occupancy.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£159 / week

Special Offer

From

£230£229/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Pay In Instalment

Payment plans available for 2 academic years. 2 plans listed. Plans include: Full Payment Expand below for due dates and instalment schedules.

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Pay In Instalment

Payment plans available for 2 academic years. 2 plans listed. Plans include: Full Payment Expand below for due dates and instalment schedules.

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

HOUSE RULES

House Rules

Pets Policy

No Pet

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

House Rules

Pets Policy

No Pet

Cancellation Policy

No Visa No Pay

Cancelling as you do not receive your visa If you are not successfully awarded a visa to travel and study, then we can help. Firstly, we may be able to transfer you to another one of our residences a…

No Place No Pay

One less worry if you don’t receive your offer This is applicable to prospective first-year undergraduate students only If you are not successful in obtaining your place at your chosen university, t…

Refund Guarantees Time Limit

Unless the tenancy agreement has already commenced and you have not collected the keys to your room, you may cancel your tenancy, by giving notice in writing or by e-mail to the manager at the propert…

Details

Cancellation Policy - England & Wales 2025/26 Unless the context otherwise requires, words and expressions defined in your Assured Shorthold Tenancy Agreement shall have the same meanings in this canc…

Double Occupancy Policy

Early Move-in Policy

After confirming the date of arrival ask the flat if you can arrange a room for early check-in

Refund Policy

Full deposit refund upon successful cancellation according to the cancellation policy. Upon successful subletting, the full deposit will be refunded.

Room Change Policy

Exchanges are permitted during the cooling-off period.

Termination Policy

Unsubscribe according to the unsubscribe policy, or sublet successfully

Smoking Policy

No smoking indoors

Check-in Guide

Bring your passport and rental contract to the front desk of your flat

FAQ?

Shoot up!!

FAQs

No, no pets are allowed in the apartment.

1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment

Please enter the Student Portal interface of your apartment, click paymet to enter the interface, you can check the rent payment deadline on the contract, please pay the rent before the due date.

If you have a valid UK guarantor, you can choose to pay the rent in three installments, in September, January and April. If you do not have a valid UK guarantor, full rent must be paid 1 month before the start of the contract.

1. Online payment: Enter the Student Portal interface of your apartment, click payment to enter the payment interface, tick the items that need to be paid, and click pay to proceed to the payment interface to pay. Please note that the type of payment card must be one of the following four types: Mastercard/Visa/Visa Debit/Visa Electron, please ensure that there is sufficient credit, fill in the account information accurately, and the bank opens and supports this payment behavior. Payment cards do not need to be present in person. 2. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 3. Payment by phone: call the apartment and provide account information to complete the payment. 4. On-site payment: Students who have arrived at the local area before the rent payment deadline can choose to pay on the spot at the front desk of the apartment.

NEARBY

Nearby

Bus Station

Debenhams (Stop CR)WestQuay (Stop BD)WestQuay (Stop BI)

Nearby

Train

Southampton CentralWoolstonMillbrook

Nearby

School

Southampton City College St…Southampton Solent Universit…University of Southampton Av…

Nearby

Bus Station

Debenhams (Stop CR)

0.26 km

WestQuay (Stop BD)

0.36 km

WestQuay (Stop BI)

0.38 km

Bargate WestQuay (Stop BL)

0.38 km

Vincent's Walk (Stop CK)

0.39 km

Train

Southampton Central

1.14 km

Woolston

1.75 km

Millbrook

2.60 km

Sholing

2.65 km

St Denys

2.67 km

School

Southampton City College St Mary Street Campus

0.48 km

Southampton Solent University

0.87 km

University of Southampton Avenue Campus

3.21 km

Itchen College

3.21 km

University of Southampton

3.99 km

Supermarket

Romanian&Eastern European Store

0.13 km

Lidl

0.20 km

Biltong & Bangers

0.21 km

Tesco Express

0.30 km

Asian supermarket.

0.33 km

Shopping Center

Mobility Care

0.35 km

Perspectiv Store

0.56 km

Westquay

0.61 km

Parking southampton

0.63 km

Inside Out

0.64 km

Fitness

The Gym Group Southampton Central

0.30 km

The Quays Swimming & Diving Complex

0.39 km

Pole Performers Dance School Ltd

0.64 km

Peak Performance Wellness and Rehab

0.69 km

Inner City Boxing

0.70 km

Café

Costa Coffee

0.27 km

Poppins Restaurant & Cafe - Southampton

0.30 km

Cafe Thrive

0.31 km

Central Coffee

0.37 km

Bill's Southampton Restaurant

0.46 km

Restaurant

George's Restaurant

0.21 km

Shanghai 1814 Restaurant

0.24 km

Bill's Southampton Restaurant

0.46 km

Bacaro

0.75 km

La Tavernetta Italian Restaurant

0.79 km

Bank

Southampton Post Office

0.43 km

TSB Bank

0.44 km

HSBC

0.51 km

Santander

0.52 km

The Co-operative Bank - Southampton

0.53 km

Hospital/Pharmacy

Ocean Medical Services (South) Limited

0.29 km

College Keep

0.40 km

osteopathineastleigh.com contact

1.09 km

Cypher Information Technology Ltd

1.18 km

Transform Medical Group

1.28 km

Airport

Southampton Airport

6.51 km

Bembridge Airport Ltd

32.45 km

Bournemouth Airport

33.59 km

Farnborough Airport

61.03 km

Blackbushe Airport

61.32 km

Yugo Austen House

Back Of The Walls, Southampton SO14 3LS, United Kingdom

Room Types Available

Ensuite Rooms

An en-suite room is a bedroom that includes a private bathroom attached to the room. It offers greater privacy and convenience.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£159 / week

Studio Rooms

A studio room is a self-contained living space that typically includes a bedroom, a kitchenette, and a private bathroom all in one room. It is designed for single occupancy.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£214 / week

Apartment Rooms

An apartment is a self-contained living space that typically includes a bedroom, a kitchenette, and a private bathroom all in one room. It is designed for single occupancy.

Washer/DryerHeatingWi-FiMicrowaveRefrigerator

Starting From

£159 / week

Special Offer

From

£230£229/ WEEK

Room Type

Payment and Fees

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Pay In Instalment

Payment plans available for 2 academic years. 2 plans listed. Plans include: Full Payment Expand below for due dates and instalment schedules.

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

Utilities Included

Water, Electricity, Gas, Heat, Trash Removal, Cable, Sewer, Parking fee, Contents Insurance, Internet, Air Conditioning. Tip: For more information, please refer to the agreement or contract.

Pay In Instalment

Payment plans available for 2 academic years. 2 plans listed. Plans include: Full Payment Expand below for due dates and instalment schedules.

Due to differences in the lease, the due date and amount of rent shall be subject to the final contract.

Mode Of Payment

Payments can be made via: Alipay; Visa/Master; WeChat; UnionPay; International bank transfer; Cash cheque; Money Order; Destination country/region bank debit card; TransferMate; Visa/Master.

VISA

HOUSE RULES

House Rules

Pets Policy

No Pet

House Rules

Cancellation Policy

No Visa No PayNo Place No PayRefund Guarantees Time Limit

House Rules

Double Occupancy Policy

House Rules

Pets Policy

No Pet

Cancellation Policy

No Visa No Pay

No Place No Pay

Refund Guarantees Time Limit

Details

Double Occupancy Policy

Early Move-in Policy

After confirming the date of arrival ask the flat if you can arrange a room for early check-in

Refund Policy

Full deposit refund upon successful cancellation according to the cancellation policy. Upon successful subletting, the full deposit will be refunded.

Room Change Policy

Exchanges are permitted during the cooling-off period.

Termination Policy

Unsubscribe according to the unsubscribe policy, or sublet successfully

Smoking Policy

No smoking indoors

Check-in Guide

Bring your passport and rental contract to the front desk of your flat

FAQ?

Shoot up!!

FAQs

No, no pets are allowed in the apartment.

1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment

Please enter the Student Portal interface of your apartment, click paymet to enter the interface, you can check the rent payment deadline on the contract, please pay the rent before the due date.

NEARBY

Nearby

Bus Station

Debenhams (Stop CR)WestQuay (Stop BD)WestQuay (Stop BI)

Nearby

Train

Southampton CentralWoolstonMillbrook

Nearby

School

Southampton City College St…Southampton Solent Universit…University of Southampton Av…

Nearby

Bus Station

Debenhams (Stop CR)

0.26 km

WestQuay (Stop BD)

0.36 km

WestQuay (Stop BI)

0.38 km

Bargate WestQuay (Stop BL)

0.38 km

Vincent's Walk (Stop CK)

0.39 km

Train

Southampton Central

1.14 km

Woolston

1.75 km

Millbrook

2.60 km

Sholing

2.65 km

St Denys

2.67 km

School

Southampton City College St Mary Street Campus

0.48 km

Southampton Solent University

0.87 km

University of Southampton Avenue Campus

3.21 km

Itchen College

3.21 km

University of Southampton

3.99 km

Supermarket

Romanian&Eastern European Store

0.13 km

Lidl

0.20 km

Biltong & Bangers

0.21 km

Tesco Express

0.30 km

Asian supermarket.

0.33 km

Shopping Center

Mobility Care

0.35 km

Perspectiv Store

0.56 km

Westquay

0.61 km

Parking southampton

0.63 km

Inside Out

0.64 km

Fitness

The Gym Group Southampton Central

0.30 km

The Quays Swimming & Diving Complex

0.39 km

Pole Performers Dance School Ltd

0.64 km

Peak Performance Wellness and Rehab

0.69 km

Inner City Boxing

0.70 km

Café

Costa Coffee

0.27 km

Poppins Restaurant & Cafe - Southampton

0.30 km

Cafe Thrive

0.31 km

Central Coffee

0.37 km

Bill's Southampton Restaurant

0.46 km

Restaurant

George's Restaurant

0.21 km

Shanghai 1814 Restaurant

0.24 km

Bill's Southampton Restaurant

0.46 km

Bacaro

0.75 km

La Tavernetta Italian Restaurant

0.79 km

Bank

Southampton Post Office

0.43 km

TSB Bank

0.44 km

HSBC

0.51 km

Santander

0.52 km

The Co-operative Bank - Southampton

0.53 km

Hospital/Pharmacy

Ocean Medical Services (South) Limited

0.29 km

College Keep

0.40 km

osteopathineastleigh.com contact

1.09 km

Cypher Information Technology Ltd

1.18 km

Transform Medical Group

1.28 km

Airport

Southampton Airport

6.51 km

Bembridge Airport Ltd

32.45 km

Bournemouth Airport

33.59 km

Farnborough Airport

61.03 km

Blackbushe Airport

61.32 km

Yugo Austen House

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Room Types Available

Ensuite Rooms

Studio Rooms

Apartment Rooms

Payment and Fees

Utilities Included

Pay In Instalment

Mode Of Payment

Pets Policy

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Bus Station

Train

School

Nearby

Yugo Austen House

Rebook with Acolyte Living and Get a £100 Cashback

Get up to £500 Cashback on your booking

Fitness & Recreation

Outdoor Features

Property Services

Safety

Room Types Available

Ensuite Rooms

Studio Rooms

Apartment Rooms

Payment and Fees

Utilities Included

Pay In Instalment

Mode Of Payment

Pets Policy

Cancellation Policy

Double Occupancy Policy

House Rules

Price Trend

FAQ?

FAQs

Bus Station

Train

School

Nearby