Question 1

Can I have guests stay at The Heights?

Accepted Answer

You are welcome to have guests during the day, and an overnight guest for a reasonable number of nights. You'll need to get permission from management for an extended period.

Question 2

Can I receive post and parcels at The Heights Canvas?

Accepted Answer

At The Heights Canvas, each flat has its own lockable mailbox located in the lobby - your room keycard will also give you access to this. If any larger packages or anything that requires a signature arrive for you, the apartment will hold onto it and let you know via text or email so you can come and collect it.

Question 3

Where is Canvas The Heights located?

Accepted Answer

Canvas The Heights is located at 30 Staniforth Street, Birmingham B4 7DR, close to major universities and the city centre.

Question 4

Which university is near Canvas The Heights?

Accepted Answer

Aston University is just a 5-minute walk, and Birmingham City University is also a 10-minute walk.

Question 5

How close is The Heights Birmingham to universities?

Accepted Answer

The Heights Birmingham is a 5-minute walk to Aston University, a 10-minute walk to Birmingham City University, a 20-minute walk to University College Birmingham, and a 30-minute bus to the University of Birmingham.

Question 6

What's included in the rent at Canvans The Heights Birmingham?

Accepted Answer

The rent at Canvas The Heights Birmingham includes all your utility bills (water, electric, gas), internet, gym, and use of all the social spaces.

Question 7

Is there wifi at Canvas Heights?

Accepted Answer

Of course, Canvas Heights provides free superfast WiFi to ensure students can study and stream without disruption.

Question 8

Is there a gym at The Heights by Canvas?

Accepted Answer

Yes, there is a fully equipped gym onsite for you to work out.

Question 9

What appliances and furniture are included in my room at The Heights Birmingham?

Accepted Answer

All rooms at The Heights Birmingham come with a bed, desk and chair. Extras such as kettles, toasters and lamps are not provided.

Question 10

How secure is The Heights Birmingham?

Accepted Answer

The Heights Birmingham has CCTV, an electronic key entry system for the main entrance, common areas, each flat and bedroom. There is also staff on site 24 hours a day, 7 days a week.

Question 11

Is The Heights Birmingham close to the city centre?

Accepted Answer

Sure, The Heights Birmingham is only a 10-minute walk to the city centre, offering ideal city living for students.

Question 12

What if something in my flat breaks?

Accepted Answer

If you're having any problems with your room, a shared living space, or one of the communal areas, you have two options. You can log the issue using the resident portal, providing details so our maintenance team can get this sorted for you as soon as possible. Alternatively, you can come down to your reception and talk to a member of staff so we can log it on your behalf.

Canvas The Heights

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