Question 1

Is it possible to book under 18 years old?

Accepted Answer

You need to be 18 years old on or before the day the tenancy starts.

Question 2

Do I need to move out during the holidays?

Accepted Answer

Your contract is for a fixed term, so the room is yours for the duration of the lease. This means you don't have to move out of your belongings over the Christmas or Easter holidays and can choose to stay at home during these holidays if you want.

Question 3

Can I connect to the internet?

Accepted Answer

Yes, super fast internet connection is available in every bedroom.

Question 4

When do I pay rent?

Accepted Answer

The rent date and amount are clearly stipulated in the contract, and the deadline for rent payment is generally before the start of the contract.

Question 5

How to cancel a reservation?

Accepted Answer

If you cancel the contract before it starts, or if you cancel the contract and move out early, you will be subject to the apartment's cancellation terms and charges.

Question 6

What should I do if my roommate is too noisy at night?

Accepted Answer

If you feel that you can explain the situation to your roommate, then you do have the right to do so. If this is inconvenient for you, please report it to the apartment management team.

Question 7

What if the apartment fire alarm goes off?

Accepted Answer

If you hear the fire alarm go off, you must leave the room immediately.

Question 8

When can I get my deposit back?

Accepted Answer

Your deposit will be returned to you at the end of the tenancy period.

Question 9

Can I have friends/family stay overnight?

Accepted Answer

You are responsible for the actions of any guests staying with you and if they cause any problems.

Question 10

Can I have pets?

Accepted Answer

All apartments do not allow pets.

Entire Place·1B1B·35·3·The Co-Operative, Coventry

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