urbanest Tower Bridge, London EC3N 1JA

I would give 10 stars if Google allows. I have been living here since September 2024 and the room standard, concierge service and maintenance have all been of top standards. I have been going through some tough stuff and the concierge team has been family to me. Kola, Leona, Hadiyah, Nola, Inayah and Lia have all been listening patiently to my rants and offered me valuable advice. They made this place a home away from home for me, especially Kola who comforted me the first night I had my breakdown. This accommodation puts residents’ welfare at their top priority.

Hello- and many apologies on my behalf for the extremely late review! I'd been living here for approximately 3 years (2021/2024) for the duration of my Degree, and, have since moved out, but have just found some time to pay the Tower Bridge Team a massive thank you! In no specific order, the concierge team (for the period stated 2021-2024): Kola, Ibrahim, Leona, Phee, Jessica, Alessia & all of the night team (apologies I have forgotten some names since then, but do remember your faces) were extremely helpful, gentle, kind and respectful as to any specific request during any time of the day. Truly lovely people - really made studying a Law Degree that much more relaxing. As for the amenities and the property itself: 1. Rooms (ensuite): 11/10 Lux! Underfloor heating in rooms, luxury bathrooms and kitchen, unlimited hot water and shower.... great views.... made so many great memories here. 2. Laundry room: 8/10 (although Circuit does get expensive sometimes!). 3. Atmosphere: 12/10 - Students and flatmates are genuinely really nice and fun to be around- especially if you're new to the City like I was. It was a pleasure to just be around likeminded people of all ages who attended neighbouring Universities (KCL/QMUL/Imperial/LSE). So much diversity too; everyone was from a different country, bringing their knowledge, expertise and culture over which was really interesting to be around i.e., Living with people from Italy, Peru, Japan, Switzerland and eating different foods/the different smells in the kitchen. The staff always decorated the place for holiday events, with a bunch of freebies always available as you walk into the building (pizza/shower goods), and made events for the residents to get to know each other- especially in the study area (10/10 btw with Macs at hand and unlimited printer credit/great lighting.) Also... Movie Room with a free shared Netflix account and every single movie... this can goes without saying.... 13/10. If you're new to the City or University in general, you're really going to enjoy being here - even if you're a quiet person like myself. 4. Location: 15/10 - Tower Bridge is literally just outside. You're smack-bang in Central London - what more could you ask for? Aldgate Underground Station, Tower Hill Underground Station and the Tower Hill DLR are a minute's walk from the Property. You could literally get to anywhere in seconds (these tubes are really quick and show up every 2-3 minutes). Be it Fleet Street, Kensington, Mile End, Bloomsbury (in my case getting to University) was extremely quick and made the commute so much less stressful. Bike hire is available, and the Santander bikes are just outside of the building. Also, if you're looking for food- there are is a small Tesco's just outside, which is near to a small Sainsbury's and Co-Op. Would recommend going over to Aldgate/Whitechapel/Stepney Green/Mile End/Brick Lane/Spitalfields Market for food though - they're about a 6-7 minute's walk away towards the East and have everything you could ask for in terms of food at an affordable price. Literally every different type of cuisine from each ethnicity.... (A lot of Halal options too). And finally, if you are looking for work experience in a Corporate environment, the location is just perfect- you're a stone's throw away from the financial district, Liverpool Street, Fleet Street, Embankment and London Bridge Station. Literally.

I have lived the best life as a student here at Urbanest from September 2023 to 2024 💙 The location of the residence with great convectivity and the view of Tower Bridge from my room were key highlights that I loved every day. The staff were utterly friendly and sweet, which made me feel more safe and secure. The building was always well-maintained and clean. I have made some great friends here and have so many cherished memories of this place. For someone who came here all alone from another country, Urbanest made me feel right at home. 😊

Amazing staff, who cater to all needs. Always up for a chat and respond quickly to enquires. When I moved, I was helped from start to finish which eased my stress. The team have been wonderful for my duration of tenancy and I highly recommend to anyone looking for student accommodation, this is the one. My room was decent sized and the amenities were up to a high standard. Always exceptionally clean. 5/5

My daughter has been here only 6 days and it is terrible. There's no AC in the bedrooms or common areas, so the windows have to stay open all of the time, but there are no screens. All types of bugs and critters come into the living spaces because there's some "park & living wall" growing on the building. We noted immediately to the front desk that this ivy is restricting the opening of my daughter's window and multiple spiders keep coming in from the webs you can see in the ivy. We have complained to both Urbanest and NYU multiple times to come trim the bush, install a screen, and kill the spiders but we keep getting the run-around. It has now changed to a safety issue because the sole window in her bedroom no longer opens at all, but still no one has responded. The so-called amenities of this place are a joke, 3 washing machines for 110 people and a small study area in the dark basement. The kitchen and living room don't have enough seating for all of the residents in each apartment and there's only 2 mini fridges for 6 people. Do not live here if you have a choice.