Chapter Ealing, London W3 6UN

Misbah is absolutely wonderful. She works the night shift at the reception at Chapter Ealing and is always very kind, patient, and helpful. Whenever we have any issues or questions, she does her best to help us sort them out quickly. She is friendly and approachable, and really makes living here a much better experience. Thank you, Misbah!

Worth price in good area and great caring staff especially Malika and Sotana

Best people here, I have lived three different student accommodation, this is the best. And the information desk ladies are the best !!!! Love them !

I’ve had a really positive experience with the accommodation, especially thanks to Misbah. He is always friendly, approachable and professional, and makes residents feel welcome and safe. Whenever I’ve needed help or had a question, he has been very supportive and willing to assist. Really appreciate his kindness and the great service he provides!

I would recommend Chapter Ealing because it offers bright, modern and comfortable accommodation in a very convenient location. The studio is well designed, with plenty of natural light, good storage space and everything needed for comfortable living. The location is particularly convenient, with North Acton Station only a 1–2 minute walk away, making it very easy to travel into central London. There are also restaurants, shops and other amenities nearby. I also feel very secure living here, with key-fob access throughout the building and reception staff available 24/7. The front-of-house and maintenance teams have been friendly, welcoming and responsive whenever I have needed assistance. Overall, I have had a very positive experience at Chapter Ealing and would be happy to recommend it to others. ======= I booked a Silver Studio on the 20th floor, Room 216, and I still remember my first impression when I saw the room — I was genuinely wowed! The room faces east, so it gets plenty of natural morning light, just as I had hoped. It is bright, airy and very pleasant. The room is around 18 sq m and the double bed is a good size. There is also a good amount of storage space, which I have found very useful. I particularly like that the windows have both a roller blind and blackout curtains. I also really like that the studio has wooden flooring throughout, with no carpet. It makes the room feel clean, bright and easy to keep tidy. Another feature that was important to me when choosing Chapter Ealing was the 40-inch TV provided in the studio. I really appreciated having a TV already installed in the room, as it was one of the features that attracted me to this accommodation. Overall, I am very happy with the room. However, one thing that was beyond my expectations was the noise from the railway. The trains can be quite loud, particularly when the window is open, and they run very frequently throughout the day and night. If you are someone who really values peace and quiet, this is something worth being aware of. It does take some time to get used to, but personally I have gradually adapted to it. The front-of-house team have also made a very positive impression. Sotana has always been friendly and helpful, and I have also had good experiences with Malika and Shabz. Mr Dias, the Property Manager, has also been welcoming and approachable. The reception area is clean, modern and well maintained. In terms of security, I feel very comfortable here. A key fob is required to enter the building and access the different areas and facilities, and there is always a member of the reception team available 24/7. The surrounding area is another thing I really like. It feels open, green and airy, without being overly busy or crowded. There are restaurants and local shops nearby, and North Acton Station is only about a 1–2 minute walk away, which makes travelling into central London extremely convenient. The basement area includes the laundry room, bin room and bicycle storage. One area I think could be improved is the laundry room. Most of the washing machines, in fact almost all of them, have visible black residue underneath the lids. I would really appreciate it if this area of the washing machines could be cleaned more thoroughly as part of the regular maintenance. The lifts are also very convenient. I rarely have to wait long, and both lifts are generally available to use. Overall, I am very pleased with my Silver Studio and my experience at Chapter Ealing. The room itself is bright, comfortable and well designed, the location is extremely convenient, and the staff have been friendly and helpful. The railway noise is the main thing to be aware of, but apart from that, I have had a very positive experience and am happy with my choice.

Malika is an excellent staff！l like her！

Everything has been perfect in terms of moving in and the welcome has been great by the staff.

I spent a whole month there and I loved it! The building is very nice, the communal areas, roof terraces, the rooms, etc... the only downside was that the lifts don't always work but, that is the lift company's fault, not Chapter's... I have to say that the team is on another level! I want to thank Sotana, Shabs, Malika, John, Jayanna and rest of the staff! All of them are professional and polite, super friendly and very helpful. Thank you guys, you're the best!

I'm leaving today, and I want to thank Sotana and Malika, and Malika is the best person, and I like her the most