Question 1

is canvas capital house an all-inclusive bill?

Accepted Answer

yes, canvas capital house rent includes all basic utilities (water, electricity, gas, and high-speed internet), ensuring financial transparency. you only need to pay one fee to streamline your academic year budget.

Question 2

How to pay rent?

Accepted Answer

Students can log in to their apartment accounts, and pay rent online by swiping their visa or master credit cards. At the same time, you can also remit foreign exchange to the apartment offline

Question 3

I have a special discount for the apartment when I make a reservation, how can I redeem it?

Accepted Answer

Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment. If you can’t remember clearly, you can consult the reservation consultant or after-sales teacher

Question 4

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant teacher. If there are vacancies in the apartment for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent

Question 5

Do I need to pay land tax?

Accepted Answer

If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student

Question 6

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.

Question 7

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can get the key card from the apartment front desk

Question 8

Can someone else get the key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 9

Can I keep pets inside the apartment?

Accepted Answer

No, no pets are allowed in the apartment.

Question 10

What should I do if I need to report for repair?

Accepted Answer

Report repairs by using apartment software. If there is no APP in the apartment, you can report for repair through the front desk of the apartment

Question 11

Can I smoke inside the room?

Accepted Answer

The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.

Question 12

Can I choose a roommate?

Accepted Answer

If you have other small partners who book together, you can contact our consultant teacher of acolyteliving, and we will try our best to help you arrange

Canvas Capital House

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